Medical Assistant

Job Details: Level: Experienced, Job Location: HealthWorks Family Medicine - Paducah, KY, Position Type: Full Time, Salary Range: $19.50 - $19.50Hourly, Job Category: Health Care, Essential Duties and ResponsibilitiesClinical Responsibilities Room patients and prepare them for provider evaluation Obtain and document vital signs, medical history, medication lists, allergies, and reason for visit Prepare exam rooms and maintain adequate clinical supplies Assist providers with examinations, procedures, and treatments Administer injections, immunizations, medications, and other treatments as ordered by the provider and within scope of practice Perform point-of-care testing including but not limited to strep, flu, COVID, A1C, urinalysis, pregnancy tests, and EKGs Collect, label, and prepare laboratory specimens according to office protocols Perform ear lavages, breathing treatments, wound care, and other delegated clinical tasks as appropriate Assist with pediatric, adult, and geriatric patient care needs Maintain infection control and safety standards in all patient care areasDocumentation & EMR Responsibilities Accurately document patient information, provider orders, and clinical procedures within the EMR system Review and update medication lists, histories, and pharmacy information Process prescription refill requests according to office policy and provider direction Complete clinical tasks, messages, and patient communication in a timely manner Assist providers with documentation and chart preparation as needed Document patient phone calls, provider instructions, and follow-up communication appropriately within the EMRPatient Communication & Follow-Up Contact patients regarding laboratory and diagnostic imaging results as directed by the provider Communicate provider recommendations, medication changes, and follow-up instructions clearly and professionally Answer patient questions and route concerns to the appropriate provider or staff member when necessary Return patient phone calls and portal messages within established office guidelinesAdministrative & Office Responsibilities Maintain patient confidentiality and comply with HIPAA regulations at all times Assist with maintaining efficient patient flow and minimizing wait times Clean and stock exam rooms daily Monitor and report supply needs to management Participate in staff meetings, trainings, and quality improvement initiatives Cross-train and assist with additional clinical or administrative duties as needed Physical Requirements Ability to stand and walk for extended periods Frequent bending, lifting, and movement throughout the clinic Ability to lift up to 30 pounds occasionally Frequent use of computers, phones, and clinical equipmentWork Environment Fast-paced primary care medical office Frequent interaction with patients of all ages, providers, and staff Exposure to bloodborne pathogens and infectious diseases consistent with healthcare settings Requires professionalism, adaptability, attention to detail, and the ability to maintain confidentiality at all timesQualifications: High school diploma or equivalent required Completion of an accredited Medical Assistant program preferred Current CMA, RMA, or equivalent certification preferred but not required based on state regulations Current BLS/CPR certification preferred Previous primary care or family medicine experience preferred Experience caring for pediatric and adult patients preferred Knowledge of EMR systems and basic medical terminology required Strong communication, organizational, and multitasking skills