Benefits:

401(k)
Employee discounts
Health insurance
401(k) matching
Dental insurance

About the Role:

Nutritional Wellness Center of SJ is looking for a warm, organized, and motivated Patient Coordinator / Front Desk Wellness Assistant to be the welcoming face of our practice in Palmyra, NJ. This is a fantastic opportunity to be part of a health-focused team dedicated to helping patients achieve their wellness goals. If you thrive in a fast-paced, people-first environment, we want to hear from you!

Responsibilities:

Greet and check in patients, creating a positive and welcoming front desk experience
Schedule, confirm, and manage patient appointments using practice management software
Answer incoming calls, respond to inquiries, and direct patients to appropriate staff
Collect and verify patient intake forms, insurance information, and medical history documentation
Process patient payments, co-pays, and billing transactions accurately
Coordinate communication between patients and wellness practitioners
Maintain organized patient records and ensure HIPAA compliance at all times
Support daily office operations including filing, supply management, and general administrative tasks

Requirements:

Prior experience in a medical, chiropractic, wellness, or healthcare front desk role preferred
Strong interpersonal and customer service skills with a compassionate, patient-first attitude
Proficiency in scheduling software, EMR/EHR systems, and Microsoft Office
Excellent organizational skills and ability to multitask in a busy office environment
Knowledge of medical billing, insurance verification, or co-pay collection is a plus
Familiarity with HIPAA regulations and patient confidentiality standards
High school diploma or equivalent required; associate's degree or healthcare certification a plus

About Us:

Nutritional Wellness Center of SJ is a dedicated health and wellness practice serving the Palmyra, NJ community with a holistic approach to patient care. Our patients love us for our personalized attention, supportive environment, and commitment to helping them live healthier, more vibrant lives. Our team members enjoy a collaborative, mission-driven workplace where every role makes a meaningful difference in the lives of those we serve.

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