Medical Receptionist - Multi Specialty Office

Job Details: Job Location: Panama City - Panama City, FL, Position Type: Full Time, Salary Range: $17.00 - $19.00Hourly, Emerald Coast Infectious Diseases / American Medical Group is growing! We are looking to add a Full Time Medical Receptionist to the practice. American Medical Group - Panama City is a Multi-Specialty location that offers Infectious Diseases, Podiatry, Allergy & Immunology, and Rheumatology.Key ResponsibilitiesPatient Reception & Customer Service Greet patients, visitors, and vendors in a professional and courteous manner. Answer incoming phone calls and respond to patient inquiries. Check patients in and out for appointments. Maintain patient confidentiality in accordance with HIPAA regulations. Provide patients with forms, instructions, and educational materials as needed.Scheduling & Registration Schedule, reschedule, and confirm patient appointments. Coordinate follow-up visits, infusions, injections, laboratory appointments, and referrals. Register new patients and update demographic and insurance information. Manage appointment reminders and patient communication.Insurance & Administrative Support Verify insurance eligibility and benefits prior to appointments. Obtain prior authorizations and referrals when required. Collect co-pays, deductibles, and outstanding balances. Process patient paperwork, disability forms, and medical records requests. Scan, file, and maintain accurate electronic medical records (EMR).Medical Records & Documentation Maintain accurate patient information within the EMR system. Ensure all required documentation is completed before patient visits. Assist providers and clinical staff with administrative tasks as assigned. Monitor provider schedules to optimize patient flow and clinic efficiency.Team Collaboration Work closely with physicians, nurse practitioners, nurses, medical assistants, and billing staff. Assist in resolving patient concerns and scheduling conflicts. Support clinic operations to maintain a positive patient experience.Qualifications: Qualifications: Able to pass a background check HS Diploma or EquivalentPreferred: Knowledge of medical terminology Experience with Electronic Medical Record (EHR) systems and Microsoft office applicationsIn return for your commitment and hard work, we are willing to offer: $17-$19hr DOEFor Full time Employees after 90 days: Medical, Dental & Vision through CIGNA Medical Plan 100% employer paid for Employees Disability and life insurance options available 5 days PTOAfter 1 Year: 10 days PTO 401k with company Match