Patient Services Rep/ Receptionist

Role & Summary of Responsibilities

Keys to success: Be passionate about patient care, problem-solving, open to learn new skills, not afraid of a high paced environment and being a team player. 

This role will be assisting our locations in Woodbridge, Morristown and Morris County, NJ.

What you'll do

• Greet registered patients upon their visit, triage patients through the patient flow process, and ensure a smooth experience.
• Monitor and ensure the proper functioning of clinical equipment, promptly escalating issues to the supervisor.
• Answer phones, emails, respond to inquiries, and triage calls to appropriate personnel.
• Fulfill clerical responsibilities, such as sending/receiving/scanning medical records, obtaining diagnostic reports and managing the charting process.
• Collect co-payments, update EMR system, insurance verification.

Qualifications

• High School diploma or GED.
• Minimum of one year of experience as a Medical Receptionist preferred.
• Customer service-oriented mindset.
• EMR systems (1 year preferred)
• Spanish proficiency preferred. (preferred)

Benefits

• Competitive compensation
• Health insurance (Dental and Vision)
• Vacation leave
• Sick leave
• Paid holidays
• Bonuses