Talent Acquisition Team Lead | PH | Onsite - Ortigas

• Lead and manage a team of Talent Acquisition Partners, Senior Talent Acquisition Partners, and Principal Talent Acquisition Partners.
  
• Provide daily leadership, direction, and support to the recruitment team.
  
• Monitor active recruitment pipelines and ensure roles are progressing effectively through the recruitment lifecycle.
  
• Conduct regular pipeline reviews to identify risks, bottlenecks, and opportunities to accelerate hiring outcomes.
  
• Ensure recruiters maintain high standards in candidate assessment, shortlisting quality, and client communication.
  
• Support team members in prioritising roles and managing recruitment workloads effectively.
  
• Ensure recruitment activity aligns with Staff Domain's recruitment methodology and candidate experience standards.
  
• Take accountability for overall recruitment performance within the team.
  

• Maintain an active recruitment slate and lead complex or strategic searches where senior recruitment capability is required.
  
• Manage end-to-end recruitment for assigned client roles.
  
• Conduct intake calibration and recruitment strategy planning with clients.
  
• Source, screen, and assess candidates for active requisitions.
  
• Manage client communication and recruitment reporting.
  
• Execute candidate control strategies and manage offer processes, including VOVAs and verbal offers.
  
• Demonstrate best-practice recruitment delivery and act as a role model for the team.
  

• Mentor and develop Talent Acquisition Partners and Senior/Principal Talent Acquisition Partners.
  
• Provide constructive feedback on candidate shortlists, interview assessments, and recruitment strategies.
  
• Identify individual and team development gaps and provide targeted coaching.
  
• Lead recruitment training sessions focused on sourcing strategy, candidate assessment, interviewing, and client management.
  
• Support the development of future Senior and Principal Talent Acquisition Partners within the team.
  

• Act as the first escalation point for recruitment challenges, client concerns, and candidate issues.
  
• Manage client escalations relating to recruitment delivery or candidate concerns.
  
• Provide guidance on complex recruitment decisions, including candidate suitability, compensation alignment, and role calibration.
  
• Resolve candidate fallouts, offer negotiations, and recruitment process challenges.
  
• Support recruiters on complex or high-stakes searches.
  
• Escalate strategic issues to the Head of Talent Acquisition where required.
  
• Ensure recruitment challenges are resolved quickly and professionally to protect client relationships and hiring outcomes.
  

• Review candidate shortlists and interview assessments to ensure alignment with client requirements.
  
• Ensure recruiters complete appropriate calibration before commencing searches.
  
• Maintain strong candidate experience standards across recruitment processes.
  
• Identify trends impacting quality of hire and work with recruiters to improve recruitment outcomes.
  
• Ensure all recruitment activity and candidate information is accurately captured in Zoho.
  
• Promote consistent recruitment standards and methodology across the team.
  

• Track recruitment OKRs, including percentage of jobs filled, time to hire, and candidate pipeline health.
  
• Provide regular performance updates to the Head of Talent Acquisition.
  
• Identify performance gaps and implement improvement plans where required.
  
• Support performance reviews and development discussions for team members.
  
• Use recruitment data and pipeline insights to identify opportunities to improve team performance and delivery.
  

• Ensure recruitment activity complies with organisational procedures, recruitment processes, and data privacy standards.
  
• Maintain candidate ownership and control protocols.
  
• Ensure Zoho records are accurate, complete, and up to date.
  
• Promote consistent adherence to Staff Domain's recruitment methodology and operating standards.
  

Requirements

• Strong expertise across the end-to-end recruitment lifecycle.
  
• Demonstrated leadership capability within a recruitment team environment.
  
• Advanced candidate assessment and interviewing capability.
  
• Strong client management and stakeholder engagement skills.
  
• Proven ability to coach and develop recruiters at varying experience levels.
  
• Strong decision-making and problem-solving skills in fast-paced recruitment environments.
  
• Strong understanding of recruitment tools, sourcing platforms, and ATS systems, with Zoho experience preferred.
  
• Ability to balance individual recruitment delivery with team leadership and operational responsibilities.
  
• Strong communication, organisation, and prioritisation skills.
  
• A genuine interest in developing people and improving recruitment capability.
  

• Minimum 6 years of recruitment experience within an agency, RPO, or BPO recruitment environment.
  
• Demonstrated experience mentoring, supervising, or leading recruitment professionals.
  
• Proven ability to manage multiple complex recruitment searches simultaneously.
  
• Experience managing client relationships and handling recruitment escalations.
  
• Experience working with recruitment performance metrics, pipelines, and hiring targets.
  
• Experience in a fast-paced, high-volume, or multi-client recruitment environment is an advantage.
  

Benefits

• HMO, Dental, and Life Insurance for you and one free dependent from day one, with the option to enroll additional dependents.
  
• Paid Leaves: Birthday, Vacation, Medical, and Maternity. Up to 6 Vacation Leaves are convertible to cash on your anniversary.
  
• Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more!