eCommerce Specialist

Arthrex is a global medical device company and leader in orthopedic surgical device design, research, manufacturing, and medical education. With a corporate mission of Helping Surgeons Treat Their Patients Better™, Arthrex has pioneered the field of arthroscopy and develops more than 1,000 innovative products and procedures each year to advance minimally invasive orthopedics worldwide. We are actively searching for an eCommerce Specialist that will be responsible for the development and execution of integrated communication strategies that support eCommerce marketing/promotion initiatives and content development strategies. This role is highly collaborative and requires the ability to operate on both a strategic and tactical level with strong project management skills.  Apply today and join a dynamic and talented team of professionals who work effectively in a fast-paced work environment, drive results and make an impact in all facets of Arthrex’s business.

Essential Duties and Responsibilities:  

• Assist with PowerHeal digital campaign initiatives, including research, planning, concepting, implementation, evaluation and reporting
• Partner with Sr Manager, eCommerce to identify areas of opportunity to enhance customer journey, site experience and communication strategy 
• Prepare weekly performance reports for Shopify website as well as Amazon (and later on Walmart) storefronts
• Assist cross functional teams on strategic multimedia content selection, creation and collection as well as the development and tracking of assets for use within PowerHeal campaigns
• Manage the successful execution of all campaign initiatives, including research, planning, concepting, implementation, evaluation and reporting; ensure that established deadlines are met.
• Develop strong relationships with all stakeholders and business partners and serve as main point of contact ensuring all communications and digital marketing needs are being met 
• Represent PowerHeal brand at in person sponsorship events
• Stay abreast of competitor activity for opportunities and best practices to continually enhance how we communicate digitally with our various target audiences

Education and Experience:

• Bachelor’s Degree required preferably in marketing, communications or related field
• 3 years of experience on a marketing team (in house or agency) required, direct to consumer preferred
• Experience with ecommerce platforms such as Shopify and Klaviyo preferred

Knowledge and Skill Requirements/Specialized Courses and/or Training: 

• Exceptional interpersonal, communication and presentation skills
• A quick learner who is highly organized and able to jump into projects and own them 
• Experience working successfully with cross-functional teams
• Deadline- and detail-oriented with strong initiative and the ability to manage multiple projects/processes in a fast-paced, dynamic environment
• Exceptional time and project management skills

Machine, Tools, and/or Equipment Skills: 

• Macintosh or PC platform
• Microsoft Office (Excel, Word, PowerPoint) 
• Understanding of eCommerce platforms and marketplaces preferred (Shopify, Amazon, Walmart, Klaviyo)
• Google Analytics a plus

Mathematical Skills

• Ability to comprehend and apply mathematical principles to the degree required to perform the job based upon job requirements.  

Language and Communication Skills:

• Ability to comprehend and apply language skills to the degree required to perform the job based upon the job requirements listed above.  Ability to verbally communicate ideas and issues effectively to other team members and management.  Ability to write and record data and information as required by procedures.

Arthrex Benefits

• Medical, Dental and Vision Insurance
• Company-Provided Life Insurance
• Voluntary Life Insurance
• Flexible Spending Account (FSA)
• Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
• Matching 401(k) Retirement Plan
• Annual Bonus
• Wellness Incentive Program
• Free Onsite Medical Clinics
• Free Onsite Lunch
• Tuition Reimbursement Program
• Trip of a Lifetime
• Paid Parental Leave
• Paid Time Off
• Volunteer PTO
• Employee Assistance Provider (EAP)

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.