About the Team
Our mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.Â
Â
Responsibilities
Â
- Consistently keep the store energy lively & upbeat for customers & your teammatesÂ
- Engage multiple clients at the cash wrap & create a positive, lasting impression by offering personalized serviceÂ
- Accurately & efficiently perform register/POS transactions, sales, returns, exchanges, etc.Â
- Ensure accurate ringing & pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of SKUsÂ
- Manage all aspects of a customer’s expectations, clearly communicating product information, care, maintenance, timeframes & deliveryÂ
- Affirm the client’s purchase & offer additional merchandise suggestions to complement & complete initial selectionsÂ
- Ensure client is aware of all promotions that may impact salesÂ
- Share information & testimonials about product, in-store events & workshops that will enhance the customer experienceÂ
- Maintain visual standards & supplies of the cash wrap areaÂ
- Maximize all of the resources available to get the customer what they want & resolve any issuesÂ
- Perform other duties as assigned by management – comply with all Company policies and proceduresÂ
- Foster an environment where all associates are treated fairly & with dignity & respect, in accordance with our People-First PhilosophyÂ
Â
 Â
Criteria & Requirements
Â
- Love to close a sale & can articulate a proven ability to exceed goalsÂ
- Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-boxÂ
- Passionate about creating lasting relationships with customers by capturing contacts, re-connecting & promoting all of the inspiration, events & services Williams-Sonoma Inc. has to offer including our Brands' credit card & product launchesÂ
- Know what questions to ask your customers in order to understand their personal style & needsÂ
- Succeed in a team environment, while able to work independently & manage your ownÂ
- High school diploma or equivalent preferredÂ
- 1-2 years of experience in a customer service roleÂ
- Proven ability to prioritize and handle multiple tasks simultaneouslyÂ
- Ability to be mobile on the sales floor for extended periods of timeÂ
Ability to operate POS systemÂ
$17.50 Pay Rate
Â
Â
Â
WSI will not commence an immigration case or "sponsor" an individual for this position at this time (for example, H-1B or other employment-based immigration).
Â
This role is not eligible for relocation assistance.
Â
San Francisco Locations:
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
| Our Company Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas. |
Learn more about this Employer on their Career Site
