Medical Practice Administrator

At SCA Health, we believe health care is about people – the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization. 

As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.  

What sets SCA Health apart isn’t just what we do, it’s how we do it. Each decision we make is rooted in seven core values: 

• Clinical quality 
• Integrity 
• Service excellence 
• Teamwork 
• Accountability 
• Continuous improvement 
• Inclusion 

Our values aren’t empty words – they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you’ll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.    

At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Please visit, https://careers.sca.health/why-sca, to learn more about our benefits.

Your ideas should inspire change. If you join our team, they will. 

• Exercise a high degree of initiative, judgment, discretion, and decision-making while conducting all aspects of physician support to achieve organizational objectives.
• Recommends, develops, implements improvements for the practice.
• Performance should be measured based on improvements and expectations set forth inside each practice; financial, clinical, RCM, Patient Care/Outcomes, and Communication.
• Informs executive leadership about current trends, problems, and medical activities to facilitate policy making.
• Establish and secure approval and provide oversight for clinic operating policies and procedures.
• Participates in and coordinates physician, provider, and team member recruitment.
• Develop and participate in performance evaluation of team members.
• Oversees business and financial affairs of the practice.
• Resolves any medical-administrative problems and keeps lines of communication open with teammates to ensure high employee morale and a professional, healthful clinic atmosphere.
• Responsible for oversight of practice passive income
• Review quarterly call schedules prior to publishing.
• Development and oversight of ancillary services
• Provide support to clinic managers for oversite for recall process and utilization of vascular lab technicians.
• Responsible for all applicable licenses specific to provider and location
• Research new technology for process improvement.
• Submit monthly reports for all practice programs and service lines.
• Provide support to clinic team and managers for patient related issues/complaints.
• Provide support to Director of Revenue Cycle for workflow changes related to billing and collections by clinic team.
• Communication with GPO representative for savings opportunities
• Responsible for all incident reports within the practice; to appropriate agencies
• Maintain information in a confidential manner.
• Identifies and reports compliance issues or concerns to Compliance Officer for resolution.
• Maintain knowledge and confirm completion training for annual requirements relating to compliance, safety and Diversity, Equity, and Inclusion
• Perform other duties as assigned.

Education:  Bachelor’s Degree and/or minimum of five years serving as a practice manager required.