Position: Quadient Consultant

Detailed Job Description

Designing, developing and maintaining member correspondence using HBF’s correspondence management system

Translating business requirements into effective correspondence solutions

Building and updating correspondence templates, layouts and business rules

Supporting projects, enhancements and ongoing maintenance of the correspondence platform

Monitoring, investigating and resolving production issues within agreed service levels

Preparing test plans, executing testing and managing defects through to resolution

Maintaining documentation and ensuring governance standards and best practices are followed

Collaborating with internal stakeholders, technology teams and external vendors

Contributing to continuous improvement initiatives that enhance member and user experience

Must Have Skills:

Quadient Inspire, HTML and CSS

Nice to Have Skills:

Quadient Inspire Designer

Quadient Inspire Interactive

Quadient Inspire Scalar

Quadient Inspire Automation

Sql Server Management Studio

Octopus Deploy

Bitbucket

Solid experience in a technology development or application support role

Experience supporting changes through a software development lifecycle and into production

Basic programming or scripting experience (e.g. Java, object‑oriented scripting, XML)

Exposure to HTML and CSS

Strong analytical and problem‑solving skills, including investigating system and production issues

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