What you’ll do
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- Serve as the first point of contact for visitors, vendors, candidates, and teammates by creating a professional, welcoming environment; manage visitor access, coordinate arrivals, and maintain reception and common areas.
- Coordinate meeting logistics, including conference room scheduling, meeting preparation, hospitality arrangements, and management of incoming mail, packages, and deliveries.
- Coordinate and support the end-to-end onboarding experience for newly hired doctors, ensuring a smooth, organized, and engaging transition into the organization.
- Prepare and distribute new doctor welcome packages and coordinate onboarding activities, including New Doctor Orientation at the Support Center.
- Partner with Regional Directors, Talent Acquisition, Credentialing, Operations, and other departments to confirm start dates, communicate onboarding milestones, and ensure readiness for each new doctor hire.
- Monitor onboarding progress by maintaining tracking tools, status reports, and onboarding documentation; verify completion of required activities and escalate issues as needed.
- Coordinate with the Credentialing team to ensure required licensing, malpractice insurance, credentialing, and other onboarding requirements are completed and documented.
- Maintain onboarding tracking systems, ensuring doctor profiles, practice assignments, start dates, and related information remain accurate and up to date.
- Serve as a primary point of contact for onboarding-related questions, proactively resolving issues and helping create an exceptional new doctor experience.
- Assist with continuous improvement initiatives related to onboarding processes, documentation, organizational effectiveness, and the overall new hire experience.
- Oversee daily mail and package distribution, track and restock office supplies, and maintain a welcoming, clutter-free reception area.
- A visible, valued role. You’ll work shoulder-to-shoulder with executives and every department—your work is seen and appreciated.
- Variety, never boredom. No two days are the same; you’ll touch a little bit of everything across the company.
- A people-first culture. Join a company built on big smiles and genuine hospitality, in a well-stocked, welcoming Midtown Phoenix office.
- Room to grow. Show initiative and reliability, and there’s a clear path to take on more responsibility over time.
- A natural host—warm, approachable, and genuinely enjoys taking care of people.
- Highly organized and detail-oriented, with the ability to juggle multiple tasks and priorities calmly.
- A proactive self-starter who spots what needs doing and handles it without being asked.
- Discreet and trustworthy—comfortable handling confidential HR, legal, financial, and executive mail.
- Comfortable with everyday office tech: email, Microsoft Teams, scanning/printing, and simple tools like Avery label design.
- Prior front desk, receptionist, or office/administrative experience preferred; a hospitality background is a big plus.
- Location: Onsite at our Phoenix corporate support office (Midtown / N. Central Ave). This is not a remote role.
- Schedule: Full-time, Monday–Friday, daytime business hours.
- Compensation: $22.00-$26.00 per hour
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