Benefits:

Life Insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Bonus based on performance
Vision insurance
Dental insurance
Employee discounts

Now Hiring: Bilingual Collections Supervisor, In-House Furniture Financing

$55,000-$60,000 base plus team performance bonus | Full time | 3925 W Adams St, Suite 1, Phoenix, AZ 85009

Del Sol Furniture finances our own customers through our in-house lending company. We are looking for an experienced bilingual collector who is ready to lead: carry your own accounts, coach a small team, make decisions on the floor, and own the team’s daily results. You report directly to our collections manager.

What You Will Earn

$55,000-$60,000 base, depending on experience
Monthly bonus tied to total team collections. Realistic total earnings of $65,000-$70,000.
Health, dental, vision and life insurance
Paid vacation, holidays and sick time
Generous employee discount

Your Schedule

Tuesday through Saturday, 9:00 AM to 6:00 PM Arizona time, including a 1-hour lunch
Saturdays are required. You lead the team on our busiest calling day.
In person at our Phoenix office, 3925 W Adams St, Suite 1

What You Will Do

Coach and support a small team of full-time and part-time collectors
Run daily priorities: accounts, follow-ups, and escalations
Review calls and account notes for quality and policy compliance
Track team numbers and step in early when someone falls behind
Train new collectors on our process and systems
Handle escalated customers and make day-to-day calls on payment arrangements within company guidelines
Work your own portfolio of past-due accounts in English and Spanish
Bring ideas to improve scripts, processes, and reporting

Who We Are Looking For

Fluent in English and Spanish. This is required.
3+ years in collections, loan servicing, or accounts receivable
A record of top performance. Tell us your numbers when you apply.
Experience leading, training, or coaching others, formally or informally
Calm under pressure, firm without being aggressive
Organized and comfortable with numbers and reports

En Español

Estamos contratando un supervisor de cobranza bilingüe con experiencia. Vas a cobrar tus propias cuentas y guiar a un equipo pequeño de cobradores. $55,000-$60,000 de salario base más bono por resultados del equipo, con beneficios completos. Horario de martes a sábado. Si hablas inglés y español con fluidez y estás listo para liderar, aplica hoy.

Why Del Sol

Locally owned and family operated in Phoenix since 1997
In-house lending: you work for the company that made the loan, not a debt buyer
Flat structure. Leadership is accessible and decisions get made fast.

Our Core Values

Integrity: Do the right thing, always.
Teaming: Set aside ego for the good of the team.
Excellence: Be your best, every day.
Kaizen: Never stop improving.
Perseverance: Finish what you start, even when it’s hard.
Awesomeness: Enjoy your work and make it enjoyable for others.

Del Sol Furniture is proud to be an Equal Opportunity Employer.

Learn more about this Employer on their Career Site