Busser

About Company:

Founded in 2018 and headquartered in Oklahoma City, Quail Springs Culinary (QSC) includes 5 restaurant concepts that operate in 9 states with a total of 78 company owned and franchised locations.

QSC invests in concepts that have craveable food, strong leadership, and are ready for growth.  Each QSC business has its own unique culture and set of values that allow them to be successful in their respective markets.

About the Role:

The Busser plays a vital role in maintaining the cleanliness and organization of the dining area to ensure a pleasant and efficient dining experience for guests. This position supports the waitstaff by promptly clearing and resetting tables, replenishing supplies, and assisting with general upkeep throughout service hours. The Busser contributes to the overall flow of the restaurant by facilitating quick table turnover and helping to create a welcoming environment. Attention to detail and a proactive approach are essential to anticipate the needs of both guests and team members. Ultimately, the Busser helps uphold the establishment’s standards of hospitality and cleanliness, directly impacting guest satisfaction and operational efficiency.

Minimum Qualifications:

• Ability to stand and walk for extended periods during shifts.
• Basic communication skills to interact effectively with team members and guests.
• Willingness to work flexible hours, including evenings, weekends, and holidays.
• Physical ability to lift and carry trays, dishes, and other items up to 25 pounds.
• Previous experience in a food service or hospitality environment is preferred but not required.

Preferred Qualifications:

• Experience working in a fast-paced restaurant or hospitality setting.
• Knowledge of proper food safety and sanitation practices.
• Ability to multitask and prioritize duties during busy service times.
• Strong teamwork and interpersonal skills to support a collaborative work environment.
• Basic understanding of restaurant operations and guest service standards.

Responsibilities:

• Clear and clean tables promptly after guests have finished dining to prepare for the next seating.
• Reset tables with clean linens, silverware, glassware, and condiments according to restaurant standards.
• Assist servers by refilling water glasses, delivering bread or other items, and responding to guest requests as needed.
• Maintain cleanliness in the dining area, including sweeping floors, wiping down surfaces, and disposing of trash appropriately.
• Collaborate with kitchen and waitstaff to ensure smooth communication and efficient service flow during busy periods.

Skills:

The Busser uses strong organizational skills daily to efficiently clear and reset tables, ensuring the dining area remains clean and inviting. Communication skills are essential for coordinating with servers and kitchen staff to maintain smooth service flow and promptly address guest needs. Physical stamina and attention to detail enable the Busser to perform repetitive tasks such as lifting, carrying, and cleaning while maintaining high standards of hygiene. Multitasking skills help manage multiple tables and responsibilities simultaneously during peak hours. Additionally, teamwork and a positive attitude foster a supportive environment that enhances overall guest satisfaction and operational success.