- Competitive Compensation
- Health, Dental, Vision & Life Insurance (Comprehensive healthcare benefits package, with many coverage options at a very low employee cost)
- 401K or RRSP (generous retirement benefits) with a Company Match
- Paid Holidays and Paid Time OffÂ
Summary:
- Provide Tier 1 and Tier 2 technical support for desktops, laptops, mobile devices, and peripherals
- Troubleshoot and resolve issues related to operating systems, applications, and network connectivity
- Install, configure, and maintain hardware and software systems
- Manage user accounts, permissions, and access (e.g., Active Directory, email systems)
- Respond to help desk tickets and document resolutions in the ticketing system
- Assist with onboarding/offboarding of employees, including equipment setup
- Support basic network infrastructure (Wi-Fi, printers, switches)
- Escalate complex issues to senior IT staff when necessary
BakeMark is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BakeMark via-email, the Internet or in any form and/or method without a valid written agreement in place for this position from BakeMark HR/Recruitment will be deemed the sole property of BakeMark. No fee will be paid in the event the candidate is hired by BakeMark as a result of the referral or through other means.
BakeMark is an equal opportunity employer and does not discriminate in hiring or employment, in accordance with the requirements of all applicable state and federal laws, on the basis of race, color, religion, gender, sexual orientation, marital status, national origin, ancestry, disability, medical condition, age or any other basis prohibited by law.
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