Creative Initiatives & New Audiences Manager

About the Museum

The Children's Museum of Pittsburgh provides innovative and inclusive museum experiences that inspire kindness, joy, creativity and curiosity for all learners. We forge connections with artists, community partners and neighbors to work on behalf of children, youth and families. We have a vision to transform education. We believe people of all ages can benefit from different types of learning experiences.

Benefits:

We are proud to offer a comprehensive benefits package to eligible employees that includes: Medical, Dental, Vision, Flexible Spending Account. Paid Time Off (Vacation, Sick, Holidays, and Floating Holidays). 403(b) Savings Retirement Plan. Life Insurance, Short Term and Long Term Disability. Free Museum membership. Parking at a discounted rate.

Position Summary:

The Creative Initiatives & New Audiences Manager develops new pathways for audiences to engage with the Children's Museum of Pittsburgh and MuseumLab by curating and producing innovative programs, events, and experiences that engage primarily adult audiences at the Children's Museum of Pittsburgh and MuseumLab. The role develops and implements collaborative, artist-centered experiences, cultivating relationships across Pittsburgh's creative and cultural communities. Builds a strong network of artists, makers, performers, designers, and other creative professionals, and leads the MuseumLab Creatives membership program to foster connection, collaboration, and creativity.

Essential Job Duties:

• Identify opportunities to introduce new audiences, particularly adults, to MuseumLab through creative programming, partnerships, and experiences.
• Work with the Senior Director to develop audience engagement strategies that expand participation and strengthen connections with creative communities.
• Collaborate with the Learning, Research & Innovation team to understand audience interests, local cultural activity, and emerging practices, while testing new approaches and gathering participant feedback to inform future programming and engagement strategies.
• Develop, curate, and produce creative programs, events, and experiences primarily at MuseumLab, with opportunities for collaboration and engagement across the Museum's campus.
• Collaborate with the Communications team to tell the visual story of New Audiences initiatives and identify opportunities to engage digital communities where they are.

• Develop and maintain relationships with artists, makers, performers, designers, facilitators, creative professionals, and organizations, connecting the Museum with creative partners and opportunities for collaboration.
• Lead the growth and development of the MuseumLab Creatives membership program, including member experiences, engagement, and retention.
• Work in partnership with Visitor Services on membership administration, promotion, and tracking, while monitoring participation and membership trends to inform program strategy.
• Develop creative experiences and opportunities that provide value to members and encourage continued participation in MuseumLab.
• Manage program budgets, expenses, timelines, contracts, and other administrative needs for assigned initiatives, balancing creative goals with available resources and financial considerations.
• Will coordinate the work of guest artists, creative professionals, vendors, contractors, and other program partners as needed.

Additional Responsibilities:

• Ensure programs and experiences align with the Museum's mission, design standards, and commitment to accessibility and inclusion.
• Coordinate with internal teams, external partners, artists, vendors, and contractors to support the successful implementation of programs and events.
• Support department and Museum-wide initiatives, special projects, and events as appropriate.
• Participate in department and Museum-wide planning, meetings, and professional development opportunities.
• Perform other duties as assigned in support of the Children's Museum of Pittsburgh's mission and organizational goals.

• Adhere to all organization policies and procedures in the execution of duties.
• Participate in one Museum Committee.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time based on business needs and in support of the mission of Children's Museum of Pittsburgh.

Job Qualifications:

Education: Bachelor's degree in arts administration, cultural studies, communications, community engagement, nonprofit management, or a related field; equivalent professional experience will also be considered.

Experience:

• Three to five years of relevant experience in creative programming, event production, audience engagement, arts administration, or a related field.
• Demonstrated experience developing and implementing creative programs, events, or community-centered initiatives.
• Experience building and maintaining relationships with artists, creative professionals, community organizations, and other external partners.
• Experience managing project timelines, budgets, vendors, and event logistics.
• Experience working in museums, cultural institutions, arts organizations, or other creative environments preferred.

Skills:

• Strong understanding of creative programming, cultural engagement, and audience development.
• Knowledge of Pittsburgh's creative and cultural communities, including local artists, makers, performers, and creative organizations.
• Ability to develop creative ideas and translate them into well-organized, engaging programs and experiences.
• Strong organizational skills, with the ability to manage multiple priorities, schedules, and budgets.
• Excellent interpersonal and communication skills, with the ability to build relationships and work collaboratively with people of diverse backgrounds, identities, ages, and abilities.
• Ability to work independently, take initiative, and exercise sound judgment while contributing to a collaborative team environment.
• Strong problem-solving skills, adaptability, and willingness to experiment with new approaches.
• Ability to gather and interpret participant feedback, attendance information, and other program data to support continuous improvement.
• Commitment to accessibility, inclusion, and creating welcoming experiences for diverse audiences.
• Proficiency with standard workplace technology and the ability to learn relevant program management, membership, and administrative systems.
• Proficiency with Microsoft Office. Comfort with Canva, Adobe, or comparable design program preferred.

Physical Requirements & Equipment Usage:

• No excessive physical effort required, however some lifting of equipment and supplies may be required.
• The person in this position frequently communicates with staff, guests, and partners. Must be able to exchange accurate information.
• Constantly operates a computer and other office equipment.
• Move consistently about the Museum and off-site attending to programmatic needs.

The physical demands and work environment characteristics are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment, Hours of Work, and Travel Requirements:

• Duties will be performed in a museum environment, which includes interaction with the public and exposure to children and families.
• In office Monday through Friday, with occasional remote flexibility based on operational needs.
• Weekend and evening hours are required for some programming and events.

Clearances:

• FBI fingerprints (Department of Human Services), PA Child Abuse History Certificate (Act 33), and PA State Criminal Record Check (Act 34) are required.

If you are interested in applying for this position, please complete our online application found at:

https://pittsburghkids.org/about/careers-opportunities/careers/

The Children's Museum of Pittsburgh provides equal employment opportunities without regard to race, color, ancestry, national origin, gender, sex (including pregnancy), sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran or military status, or any other characteristic or trait protected by local, state, or federal law.