Inside Sales Associate

INSIDE SALES REPRESENTATIVE

Jani-King of Pittsburgh  |  Pittsburgh, PA

Engage Customers. Drive Results. Represent a Trusted Brand.

💵 $500 SIGN-ON BONUS 💵

Jani-King International is the global leader in commercial cleaning franchising, with over 6,500 franchisees and 120 regional offices worldwide. For more than 55 years, we've partnered with top organizations across healthcare, education, hospitality, stadiums, government, retail, and more, delivering professional cleaning services and unmatched customer satisfaction.

We're looking for a driven Inside Sales Representative to join our Pittsburgh team. In this role, you'll play a key part in driving regional growth through high-volume outbound calling, lead qualification, and appointment setting. New hires also earn a $500 sign-on bonus paid after your first 30 days, on top of base pay, commission, and performance bonuses.

Position Summary

The Inside Sales Representative is responsible for generating new business opportunities through outbound calling, lead qualification, and appointment setting. You'll be the first point of contact for many prospective clients, introducing them to Jani-King's services, asking discovery questions to understand their facility needs, and ensuring a smooth handoff to the outside sales team for in-person follow-up. Your ability to build rapport quickly, capture accurate information, and position our services as the trusted solution will be central to your success.

Key Responsibilities

• High-Volume Outreach: Drive outbound sales activity by making 100+ calls per day to targeted businesses across the Pittsburgh region. Engage decision-makers, open meaningful conversations, and consistently meet or exceed daily and weekly activity goals.
• Qualify & Set Appointments: Establish credibility on the phone by asking thoughtful discovery questions to understand each prospect's facility needs. Document key information, identify fit, and secure qualified, high-value appointments for the outside sales team.
• Lead Follow-Up: Actively follow up with warm leads generated from inbound inquiries, marketing campaigns, networking events, and prior calls to keep potential clients engaged and moving through the sales cycle.
• CRM Management: Maintain complete and accurate records of all outreach, conversations, and next steps in our CRM system, ensuring visibility and accountability for every lead and appointment.
• Partner with Field Sales: Work in lockstep with the outside sales team to align on territory strategies, share lead intelligence, and confirm appointments are set with the right decision-makers.
• Campaign Support: Participate in targeted call campaigns designed around industries, seasons, or special promotions, adapting messaging to support corporate and regional initiatives.
• Professional Brand Voice: Represent Jani-King with professionalism and persistence, reflecting our reputation as the most trusted name in commercial cleaning franchising on every call.
• Results Tracking: Monitor activity against daily, weekly, and monthly goals, using performance data to refine prospecting approaches and reporting progress to leadership.

What We're Looking For

• Prior telemarketing, inside sales, or outbound calling experience required
• Documented success hitting activity and appointment goals
• Excellent phone presence and rapport-building skills
• Strong organization, note-taking, and follow-through
• Goal-oriented, self-motivated, and thrives in a fast-paced environment
• Proficiency with Microsoft Office and CRM tools
• Team-oriented, positive, and coachable

Why You'll Love Working Here

💰 Competitive Pay & Benefits

• $500 Sign-On Bonus: Paid after your first 30 days with the team, on top of your base pay, commission, and performance bonuses.
• Reputation & Reach: Join the most recognized name in commercial cleaning franchising.
• Benefits: Medical, dental, vision, and paid time off/holidays.
• Training & Support: We provide the scripts, tools, and brand power to win.
• Career Growth: A clear path to outside sales or leadership roles.
• Impact: Your pipeline directly fuels regional growth.

Location and Environment

This position is based at our Jani-King of Pittsburgh Regional Office, located at:

You'll work on-site in a professional office setting that emphasizes collaboration, performance, and team engagement. The majority of your day will be dedicated to phone-based outreach and CRM work, and you'll also participate in sales meetings, training sessions, and strategy discussions with the regional team.

Expect a fast-paced, goal-driven culture where leadership is visible, support is accessible, and achievements are recognized. While there is structure and clear expectations, you'll also have the autonomy to take initiative, refine your approach, and make a direct impact on the sales pipeline.

Apply Today — Let's Grow Together

If you're ready to bring your sales energy, relationship-building skills, and competitive spirit to a role that rewards results, we want to hear from you.

“At Jani-King, we don't just build careers — we build opportunity.”

We're not working with outside recruiters on this opening, and we ask that candidates apply online rather than by phone.

Jani-King International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.