Office Coordinator OP Oncology

UPMC Magee-Womens Hospital is seeking a Full Time Office Coordinator to support the OP Oncology department!

This position will work daylight hours. Hours are subject to change based on business needs.

The Office Coordinator manages the front office staff in collaboration with the Practice Manager. This role coordinates front office scheduling and staff assignments, and serves as resource to address patient, family, staff, or Physician needs or concerns.

Responsibilities:

• Obtain accurate demographic, next of kin, insurance information including referrals/authorizations.
• Ensure patient scheduling is accurate.
• Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
• Manage front office staff in practice.
• Work denial work queues in conjunction with the CBO.
• Ensure accuracy for all daily charge input, both inpatients and outpatients of CPT and diagnosis codes.
• Oversee orientation/training including cross training to ensure staff availability/coverage requirements caused by vacations, sickness, or peak loads.
• Compile departmental data on patient caseload and physician intervals to ensure appropriate staffing levels.
• Collaborate with manager in selecting, monitoring, and evaluating front office staff.

·       Bachelor's Degree + 6 months of experience

·       OR associate degree in Health Care or Business + 2 years of experience

·       OR High School Diploma + 4 years of experience

·       Epic scheduling proficiency preferred

·       Microsoft Teams proficiency preferred

·       Ability to multitask and organizational skills preferred

Licensure, Certifications, and Clearances:

• Act 34

 UPMC is an Equal Opportunity Employer/Disability/Veteran.