Service Coordinator I - Neighborhood Living Program

The Neighborhood Living Program brings nearly 30 years of dedicated service to the unsheltered behavioral health population of Allegheny County, offering a wealth of experience and a deep commitment to supporting the community.  We serve over 400 families and individuals.

This Monday-to-Friday, daylight role offers a flexible hybrid work model with minimal in-office visits. Most of your time will be spent engaging with clients in their homes or local spots, with occasional evening hours based on client availability. Administrative tasks can be done remotely from the comfort of your own home or at our office—whichever you prefer. After six months, enjoy even more flexibility with the option of four ten-hour shifts! We cover mileage and parking reimbursement to support you on the go!

This position is eligible for the Behavioral Health Fellows Program- an initiative sponsored by Allegheny County Department of Human Services (DHS) in partnership with Community Care Behavioral Health and Jewish Healthcare Foundation. Designed to strengthen the County’s public behavioral health system, this program offers incredible benefits, including up to $45,000 in educational loan repayment (based on your degree level), or free access to an accredited professional certificate program, as well as paid time off for training and professional development as a part of a cohort group.

This position is eligible for a sign-on bonus of $3,000 for an 18-month work commitment!

Responsibilities:

Service Coordination

• Advocate for individuals to access necessary services
• Ensure monthly contact and provide comprehensive service coordination
• Facilitate service planning meetings
• Communicate expectations and ensure service coordination

Assessment and Evaluation

• Assess strengths and needs through interviews and reviews
• Evaluate services and review cases with relevant parties

Relationship Management

• Develop and maintain relationships with individuals and their support networks
• Serve as the primary resource for individuals and families

Training and Development

• Attend training programs for best practices
• Foster a cooperative agency culture and participate in projects
• Coordinate mental health services as part of a treatment team

Community Engagement

• Promote collaborative service planning
• Maintain a catalog of community resources
• Encourage recovery and community inclusion

Record Keeping and Compliance

• Keep accurate records of activities
• Provide culturally competent services

Direct Service

• Utilize at least 55%25 of time in direct service

• Participate in On-Call Service

• Bachelor’s Degree in a Human Services field such as Social Work, Psychology or Counseling required.

Other fields of study may be considered with coursework of at least 12 credits in Human Services.

• One-year related experience preferred.

• Prior experience working in community settings preferred. Safe driving record required. 

              ATTENTION: A COPY OF YOUR OFFICIAL BACHELOR’S DEGREE LEVEL TRANSCRIPTS MUST BE ATTACHED FOR CONSIDERATION.

Licensure, Certifications, and Clearances:
 

• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
• Cardiopulmonary Resuscitation (CPR)
• Comprehensive Crisis Management (CCMC)
• Driver's License
• Act 31 Child Abuse Reporting with renewal
• Act 33 with renewal
• Act 34 with renewal
• Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran