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75086, Plano, TX
Principal Product Manager - Mobile

Principal Product Manager - Mobile

KFC

Posted 4 months ago, valid for 11 days

Plano, TX 75086, US

$169,900 - $212,000 per year

Full Time

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Sonic Summary

The Principal Product Manager, Mobile App at KFC US is responsible for the vision, strategy, and measurable outcomes of the mobile app experience.
This role requires a leader who can effectively unify customer insights, data, design, and engineering to drive impactful solutions.
Candidates should possess a strong focus on outcomes rather than mere output, emphasizing the delivery of high-leverage problem-solving.
The position involves balancing guest experience, restaurant operations, promotional economics, and platform health to ensure comprehensive app functionality.
The role typically requires several years of experience in product management, with a competitive salary range of $120,000 to $150,000.

The Principal Product Manager, Mobile App is accountable for the vision, strategy, and measurable business outcomes of the mobile app experience for KFC US. This leader will lead an empowered product squad to define, deliver, and continuously improve digital experiences that delight guests, work for restaurant operations, and drive meaningful business impact—building solutions that are valuable, usable, feasible, and viable.

This role is explicitly oriented around outcomes over output: the successful candidate is not a backlog administrator or project coordinator; they are the product leader who brings together customer insight, data, design, and engineering to solve high leverage problems and deliver compounding impact.

The Mobile App is a top tier growth and brand surface that must balance:

• Guest experience and conversion across browse → order → pay → pickup/delivery → post purchase

• Restaurant operations realities (throughput, accuracy, readiness, exception handling)

• Promotional and loyalty economics, offer integrity, fraud/abuse prevention

• Platform and engineering health (reliability, performance, security, scalability, instrumentation)

• Franchise / field stakeholder viability and adoption

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By applying, a KFC account will be created for you. KFC's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.