Position's General Duties and Tasks
•   Use multiple sources in researching the potential and calculating member accumulators.
•   Update Accumulator Application according to Standard Operating Procedure (SOP)Â
•   Take up additional training/ new assignments or projects that may come up as per client needs.
•   Meet/ exceed required performance measures such as quality and productivity standards
•   Meet/ exceed process SLAsÂ
•   Successfully complete the required regulatory and compliance requirements such as the HIPAA.
•   Successfully complete all organizational and client training requirementsÂ
•   Understand how work impacts results for their area as well as other processes.
•   Demonstrate knowledge of internal operations and develop relationships to facilitate workflow.Â
•   Knowledge of related regulations and standards.Â
•   Strong understanding of current processes and procedures and may identify opportunities for improvement.Â
Requirements for this role include:Â
•   High school Diploma or equivalent.
•   3+ years of healthcare experience
•   Very good Excel skills
•   5+ years of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, leverage internet search engines, and other web-based applications.Â
•   5+ years of experience with the Microsoft Office suite that required daily usage of Outlook, Excel and Word.
•   Ability to type 40 WPM
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