About Our Company

The Laborers Funds Administrative Office of Northern California, Inc. is a not-for-profit corporation providing administrative services under contractual agreements for Northern California Laborers Trust Funds. We employ over 100 employees and provide services for over 30,000 Laborers and beneficiaries in the various employee benefit plans we administer since 1963.

The Role

As a Vacation-Annuity Analyst, you’ll be joining an exciting team that focuses on providing administrative and excellent customer service to union Laborers and their families. We believe in cross training across departments and promoting within.

The position performs various tasks involved in administering union negotiated fringe benefits (health, vacation, retirement, annuity), in accordance with the written plan documents, with a primary focus on the processing of Laborers Vacation benefits in a high paced team environment with a high volume of member interaction. A Vacation Analyst provides excellent customer service on the phone and during member visits; communicates policies, regulations, and benefit information; processes applications and documents including Social Security corrections; responds to legal inquiries including QDROs and liens; and performs additional duties and responsibilities assigned by a supervisor, manager, and/or Associate Director of Benefits or its designated representative.

What We Are Looking For

Two years of prior experience in an employee benefits environment
Bi-lingual in Spanish
Strong organizational and communication skills
Proficient in MS Suite (Outlook, Excel, Word) and computer systems and applications
Ability to multi-task, prioritize and meet deadlines
Self-motivated and remain calm under pressure
Analytical and detail-oriented with attention to accuracy
Ability to work independently
Discretion with ability to maintain confidentiality
Strong interpersonal skills in working with employees, members, and other departments

What You’ll Love

Medical, dental and vision coverage paid by the employer
An employee Pension and Annuity plan contributed into by the employer
Optional participation in a 401K plan
Sick, vacation time, 8 major holidays, and 2 annual floating holidays under a Collective Bargaining Agreement

Conditions of Employment

150‐day probationary period
Microsoft Office Suite Testing is required
Work under Collective Bargaining Agreement
Union job with union dues (http://www.opeiu29.org/)
Background check and drug testing

Work Environment

Moderate noise level is typical of an office environment.

Learn more about this Employer on their Career Site

VACATION ANALYST