Store Manager - Salvation Army Thrift
Location:Â Plymouth, IN
Pay: $19.00 per hour
Job Type:Â Full-Time, Regular
Schedule:Â 40 hours per week, including evenings, weekends, and holidays as scheduled
Benefits:Â Health, DVH, Pension eligibility, 403b option, and more...
Join an Exciting Mission with Everyday Impact
At The Salvation Army Thrift Store, your work creates real impact—turning donations into vital funding for the Adult Rehabilitation program. We’re seeking a dynamic Store Manager who’s a great communicator, thrives in an ever‑evolving environment, and can lead daily operations while motivating the team, elevating the customer experience, and keeping the store running smoothly across sales, staffing, maintenance, banking, and record keeping. This location reaches farther than our other stores, making strong leadership essential in connecting our mission to more people in need.
What You’ll DoÂ
Leadership & Staff ManagementÂ
- Recruit, train, and supervise store staffÂ
- Manage scheduling and payroll processingÂ
- Implement company policies and practices in employee relationsÂ
Store OperationsÂ
- Develop and implement strategies to meet production and sales goalsÂ
- Oversee donation processes, product sorting, pricing, and presentationÂ
- Manage store maintenance, safety, and appearanceÂ
- Ensure compliance with OSHA and Salvation Army safety policiesÂ
Customer ExperienceÂ
- Create an enjoyable shopping environmentÂ
- Develop customer retention plansÂ
- Set an example for positive customer interactionsÂ
Financial ManagementÂ
- Oversee cash handling procedures and daily depositsÂ
- Work within budget parametersÂ
- Manage inventory tracking for designated product linesÂ
Communication & ReportingÂ
- Maintain open communication with Regional Manager and Department Heads Â
- Provide daily reports on store production and salesÂ
- Address customer complaints and provide education about the programÂ
Supervisory ResponsibilityÂ
- In conjunction with the Regional Manager, recruit, interview and recommend for hire Store staffÂ
- Train and supervise the store staffÂ
- In collaboration with the Regional Manager, provide direct reports with a personnel reviewÂ
- Review and approve time and attendance for store personnel using the current payroll systemÂ
- Check time logs regularly, following all current regulations and trainingsÂ
Training ProvidedÂ
- Paid training on register and store proceduresÂ
- Ongoing coaching and support from store leadershipÂ
- Opportunity to build retail and customer service skillsÂ
Why Join UsÂ
- Mission-driven work that supports programs in your communityÂ
- On-the-job trainingÂ
- Team-oriented environmentÂ
- Employee Discount, Employee Assistance Program, and more!Â
What You NeedÂ
RequiredÂ
Education & ExperienceÂ
- 2 years' experience in staff management and development or combination of education and experienceÂ
- Proven retail management experienceÂ
Skills & AbilitiesÂ
- Strong leadership and team-building skillsÂ
- Excellent customer service orientationÂ
- Proficiency in cash handling and basic financial managementÂ
- Ability to work a flexible schedule, including early/late shifts, weekends, and holidaysÂ
- Ability to speak, write and understand English in a manner sufficient for effective communication with customers, management and coworkersÂ
- Basic computer skills including but not limited to the use of the Point of Sales System; the payroll program, Microsoft Office Suite and all other programs or systems that are adopted by the Â
- Good speaking, hearing and vision ability, and excellent manual dexterityÂ
CertificationsÂ
- Valid Driver's LicenseÂ
- Must pass a motor vehicle record searchÂ
 Physical RequirementsÂ
- Regularly required to stand, use hands, handle, feel, hear, and talkÂ
- Frequently required to walk and reach with hands and armsÂ
- Occasionally required to climb, balance, stoop, kneel, or crouchÂ
- Must regularly lift and/or move up to 50 pounds, and occasionally up to 100 poundsÂ
- Specific vision abilities required: close vision, distance vision, and ability to adjust focusÂ
Work EnvironmentÂ
- Store environment with quiet to moderate noise levelÂ
- May be dusty and experience temperature fluctuations based on weatherÂ
- May stand for extended periodsÂ
- Work is performed in a typical retail store/warehouse environmentÂ
TravelÂ
- May be required to travel to various locations for work or training, including monthly management trainingÂ
The Salvation Army is an equal opportunity employer. Candidates who are returning to work, U.S. Veterans, people with disabilities, people impacted by the justice system, and people without a college degree are encouraged to apply.Â
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