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Service Customer Care Rep

Crown Equipment Corporation
Posted 17 days ago, valid for 11 days
Location

Pompano Beach, FL, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • The job involves processing incoming calls from customers and service technicians, dispatching technicians, and entering payroll hours.
  • Candidates should have less than 2 years of related experience and a high school diploma or equivalent.
  • Preferred qualifications include excellent phone skills, good communication, organizational, math, and computer skills, as well as experience with Microsoft Office.
  • Leadership skills and technical experience are also considered a plus, along with the ability to multitask.
  • Salary details were not provided in the job posting.

Job Posting External

Job Duties

  • Process incoming calls from both Crown customers and Service Technicians
  • Dispatch technicians
  • Enter technician payroll hours
  • Process parts and service billing
  • Create daily work orders
  • Maintain records and files
  • Assist other departments as needed

Minimum Qualifications

  • Less than 2 years related experience
  • High school diploma or equivalent

Preferred Qualifications

  • Excellent phone skills
  • Good communication, organizational, math and computer skills
  • Experience with Microsoft Office
  • Leadership skills, technical experience and knowledge a plus
  • Ability to multitask



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