Farraddays Host

The Host/Hostess is responsible for greeting restaurant patrons with a positive friendly attitude.  Assures patrons are seated in a timely manner assuring that guests have a favorable dining experience.  Promote the Family Style Service culture through actions and positive attitude.

Responsibilities

HOW YOU WILL CREATE THE EXTRAORDINARY

• Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful.
• Maintain a pleasant, friendly, and welcoming attitude toward all external and internal customers at all times.
• Appropriately use all related equipment, including cash registers, Micros, and credit card machines. 
• Assign and assist wait staff. 
• Answer phone, greet guests, and keep track of seat availability in restaurant.
• Assist with bussing and resetting tables.
• Have knowledge of customer alcohol limitations and company policy and procedure regarding limitations.
• Have complete knowledge of all casino events and promotional activities, and assist as needed.
• Keep work area in a clean and orderly manner, including host area.
• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. 
• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
• Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back.
• Perform other duties as assigned or reasonably requested by any member of management.

Qualifications

WHAT YOU WILL NEED

• Must be 21 years of age or older
• Proficient in English verbal and written
• Flexible to work various shifts, weekends, and holidays
• A high school diploma or GED equivalent is preferred.

• One year or more of restaurant experience is preferred.

  ADDITIONAL REQUIREMENTS

• Ability to push and pull up to 25 pounds
• Ability to lift and carry objects up to 25 pounds
• Ability to bend, stoop, twist, reach, and kneel repetitively
• Ascend and descend stairs and maintain equilibrium for an extended period
• Must be able to work from a standing position and/or walking motion for extended period
• Ability to work in a smoking and pet-friendly environment