Catering Coordinator

Thank you for applying to one of the most premier places to work in the Northeast Florida! People are our greatest asset and we are currently seeking people like you who have a desire to join our team.

What’s in it for you? Competitive pay, company-provided uniforms and dry cleaning benefits, training and certification opportunities, and much more!

Apply today for the opportunity to help create memorable meetings, weddings, and special events at our historic oceanfront resort.

QUALIFICATIONS

EDUCATION: Four-year college degree, with a preferred major in related field, i.e. Hotel Management, Business or Marketing or 2 years prior experience in Conference & Catering.

TRAINING & EXPERIENCE: Prior experience in conference and catering service management. Must have a valid Driver’s License.

JOB KNOWLEDGE: Must have a working knowledge of service agreements and banquet event orders and a general knowledge of hotel/resort operations and procedures.

JOB SUMMARY: Responsible for managing and coordinating the many and varied details relating to the successful servicing of group meetings and functions at the Ponte Vedra Inn & Club. Shares responsibilities of the department administrative tasks.

PHYSICAL ABILITIES: Must be able to work on feet, moving about for several hours at a time. Be able to work under busy conditions.

DUTIES AND FUNCTIONS

1. Must be able to work a flexible schedule, to include weekends, holidays if needed.
2. Arrive to work on time, consistently.
3. Upon entering the property, arrive in proper uniform, crisp, clean and in good repair.
4. Hair must be clean and cut in a becoming style; management has final approval.
5. Attend all required training, safety courses; attend office and departmental meetings.
6. Assist in all departmental administrative tasks to include (Daily and Weekly Reports, Change Log, BEO Distribution, Printing of Menus & Meeting Signs, Planning of House Functions and Fielding Event Inquiries).
7. Coordinate all requirements for various conference groups booked by the Sales Department in addition to all assigned inquires for social catering day events. Responsible for enforcing the terms of sales letter of agreement and guiding meeting planners through the planning process.
8. Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event.
9. Communicate the needs and expectations of the client with all departments in the hotel. Maintain an active trace system through the use of Delphi.
10. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event. Ensure proper follow-up with all clients of group and social catering events.
11. Supervise the execution of banquet events. Review all function space with banquet manager and when necessary the Set Up Manager. Ensure successful execution and satisfaction of client at the outset of all events.
12. Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning CS Briefing, Resume Meeting and Banquet Event Order Meeting.
13. Comply with Ponte Vedra Inn & Club standards for conference services, while working harmoniously and professionally with co-workers and planning committee.
14. Make timely and impromptu decisions, which balance client’s needs with the financial, safety and staffing goals of the hotel.
15. Find solutions to the inevitable challenges and glitches that arise while groups are on property and keep Director of Conference Services promptly and fully informed of all problems or unusual matters so prompt corrective action can be taken where appropriate.
16. Maintain knowledge of hotel facilities, capacities and dimensions of meeting space and basic operational needs of all operating departments.
17. Effectively communicates any operational information needed for other departments.
18. Perform and follow through on any other duties as assigned by the Director of Conference Services.

Ponte Vedra Inn & Club is an Equal Opportunity Employer and a Drug-Free Workplace. We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.