Back to search
Benefits:
- Paid time off
- Wellness resources
- Bonus based on performance
- Employee discounts
Patient Experience & Retention Coordinator
Premier Wellness Centers | Tradition, Port St. Lucie, FL
$20/hour | Full-Time | In-Person
Help People Get Back to the Life They Love.
At Premier Wellness Centers, our mission is simple: Finding Answers. Restoring Lives.
Every day, we help people struggling with pain, limited mobility, and health challenges find a path toward feeling better, moving better, and returning to the activities they love.
But exceptional care requires more than great providers. It takes people who genuinely care, build meaningful relationships, pay attention to details, and make every patient feel supported.
That's why we're looking for an outstanding Patient Experience & Retention Coordinator to join our team.
This isn't simply a front-desk job. It's an opportunity to become an important part of someone's healing journey while building a meaningful, long-term career.
Your Mission
Make every patient feel cared for, connected, and committed to their health.
You'll be the person who remembers the little details, anticipates patient needs, keeps schedules running smoothly, and helps patients overcome obstacles that interrupt their recommended care.
You'll build relationships that make patients feel known, valued, and genuinely supported.
Because every appointment matters—and so does every patient.
What You'll Do
Create an Exceptional Patient Experience
- Welcome patients with warmth, professionalism, and enthusiasm.
- Build trusting relationships and address concerns with empathy.
- Create a positive environment where patients look forward to their visits.
Help Patients Stay on Track
- Manage scheduling, confirmations, cancellations, and follow-ups.
- Proactively reconnect with patients who miss appointments.
- Encourage consistency while respecting patient choices.
- Support our goal of a 95% or higher kept-appointment rate.
Keep Our Practice Running Smoothly
- Maintain accurate patient records and provider schedules.
- Handle payments and financial conversations professionally.
- Coordinate paperwork, re-examinations, and treatment scheduling.
- Participate in daily huddles and communicate team priorities.
- Identify problems, take initiative, and follow through.
Who Thrives Here?
We're looking for two qualities that don't always come together:
A genuine heart for people and a strong sense of personal responsibility.
- Caring: You naturally connect with people and make them feel valued.
- Organized: You take pride in accuracy and attention to detail.
- Proactive: You recognize what needs attention and act.
- Accountable: You follow through, own mistakes, and focus on solutions.
- Confidently compassionate: You handle difficult conversations with empathy and professionalism.
- Calm under pressure: You manage changing priorities with a positive attitude.
- Coachable: You welcome feedback and strive to improve.
- Career-minded: You want to grow with a team where your work has purpose.
Experience & Qualifications
Healthcare, chiropractic, dental, or wellness experience is a plus, but not required.
Strong communication, customer service, organization, computer skills, and dependability are essential.
You don't have to know everything on day one. But you do need the right attitude, strong work habits, and a genuine commitment to excellence.
What We Offer
- Starting pay: $20/hour
- Full-time, in-person position
- Training, clear expectations, and measurable goals
- Supportive, patient-centered team
- Opportunities for professional growth and increased responsibility
Ready to Make a Difference?
If you enjoy making people feel valued, take pride in following through, and want your work to make a meaningful difference, we'd love to meet you.
Apply today to join Premier Wellness Centers.
Finding Answers. Restoring Lives.
Learn more about this Employer on their Career Site
