Catering Manager

Multnomah Athletic Club is more than Portland’s most legendary hub of sports and socializing. It’s like a small city unto itself. Where else can you find four restaurants, three pools, a climbing gym, state-of-the-art studios and fitness suite, a complex of racquet sport courts, massage offerings, a boutique, plus a grand ballroom and variety of events spaces all in one place? To say that every employee of MAC has room to move is an understatement almost as big as MAC’s 600,000 square feet of recreational possibilities.

Want a career with a future? A campus worth exploring? A one-of-a-kind community on which you can have a direct impact? MAC is all of those things and more.

• Lead, coach, and develop Catering department team members, including event and catering office staff.
• Partner with Human Resources and Food & Beverage leadership on recruiting, hiring, onboarding, training, and performance management.
• Conduct employee evaluations, provide ongoing coaching, and support corrective action and development plans.
• Ensure successful execution of catered events through accurate planning, communication, and oversight.
• Create and distribute complete and timely Banquet Event Orders (BEOs) to support operational excellence.
• Oversee staffing schedules and ensure appropriate coverage for all events and functions.
• Coordinate committee events and collaborate with Member Services, Athletics, and other departments to deliver exceptional experiences.
• Attend planning meetings and events, including evenings and weekends as business needs require.
• Manage event details, documentation, reporting, and communication using the Northstar Club Management system.
• Collaborate with culinary leadership on catering and private dining menu development and enhancements.
• Maintain ongoing communication with Food & Beverage, culinary, and service leadership teams to ensure seamless operations.
• Order food, beer, wine, and liquor for catered events following established procedures.
• Manage inventory processes and maintain accurate monthly inventory records.
• Assist in developing operational and capital budgets and contribute to departmental planning and goal setting.
• Monitor sales performance and service standards to support departmental financial and operational objectives.
• Ensure compliance with Club policies, procedures, service standards, and safety practices.
• Champion the MAC Code of Conduct and promote a culture of exceptional service and teamwork.

• Bachelor's degree preferred, or equivalent combination of education and experience.
• Four or more years of catering, banquet, hospitality, or event management experience.
• Previous leadership or supervisory experience with a demonstrated ability to develop and motivate teams.
• Strong understanding of catering operations, event execution, banquet service, and hospitality standards.
• Proven commitment to delivering exceptional customer, guest, or member experiences.
• Experience managing multiple events, priorities, and deadlines in a fast-paced environment.
• Proficiency with Microsoft 365 applications, Microsoft Teams, and event management software; Northstar experience is a plus.
• Strong organizational, communication, and relationship-building skills.
• Sound judgment, problem-solving abilities, and attention to detail.
• Ability to collaborate effectively with team members, members, vendors, and cross-functional stakeholders.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed to support Club events.

• Ability to stand and walk for extended periods during events.
• Ability to move throughout event venues, kitchens, storage areas, and Club facilities.
• Ability to bend, reach, push, pull, and occasionally lift and carry up to 25 pounds.
• Ability to effectively communicate and monitor event operations in active hospitality environments.

The Multnomah Athletic Club is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.