Performance Improvement Director

The Performance Improvement Director is assigned to the performance improvement program to assist senior leadership, medical staff, and the Performance Improvement Committee in designing, planning, implementing and overseeing a comprehensive and integrated performance improvement program.  The role will oversee performance improvement communication, data collection / analysis, chart abstraction, and business or technical writing. 

Additionally, the Performance Improvement Director has broad responsibility to support the hospital’s risk management program, which aims to protect the hospital's assets from loss.  The Performance Improvement Director will oversee the coordination of loss control efforts and advise the hospital’s Risk Manager on potential sources of loss and make recommendations to minimize or eliminate exposure. The Performance Improvement Director will strive to ensure that the hospital complies with the guidelines and standards of state and federal regulatory bodies, including the Oregon Health Authority, the Joint Commission, and CMS.  

This position will track quality measures of multiple performance improvement projects and risk management efforts by developing systems to effectively communicate information to the senior leadership team and highlight opportunities for improvement and risk reduction.  The person in this position will be able to stay solution-focused on measurable improvement and be able to partner with hospital leadership and staff on ways to achieve improvements and to reduce risk.   

Cedar Hills Hospital is a 98-bed behavioral health hospital and Outpatient Services program in Portland, Oregon dedicated to healing patients’ minds and bodies. We are part of Universal Health Services, a Fortune 500 large healthcare organization with over 400 acute care and behavioral health locations in the U.S., Puerto Rico, and the United Kingdom.

At Cedar Hills Hospital, our team of board-certified psychiatrists, internal medicine and family physicians, licensed therapists, and dedicated nursing staff provide individualized, continuum of care treatment in a stigma-free environment for adults aged 18 and over.

• Bachelor’s degree from an accredited college or university in nursing, social work, or related field. Master’s degree preferred.
• A minimum of five (5) years of experience directing performance improvement and risk management activities in a hospital, psychiatric hospital, or mental health treatment setting required.
• RN or LMSW licensure, preferred; Quality Professional certification, preferred.
• Additional Requirements: Computer skills involving knowledge of Excel spreadsheets, MS Word, PowerPoint, and business / technical writing skills.
• Knowledgeable regarding Joint Commission accreditation standards.
• Experience interpreting State and Federal standards related to hospital operations.

Competitive pay & benefit package including:

• Medical/Dental/Vision (multiple plan types available to suit coverage/cost preferences)
• 401k with 3% employer match
• Above-market Paid Time Off
• Shift differentials and on-call pay incentives
• Employee stock purchasing plan
• Career development, leadership training, and promotion opportunities
• Tuition reimbursement and student loan repayment assistance up to $52,500
• Free counseling services through our EAP for employees and family members
• Relocation assistance

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

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