Maintenance Manager

Company: Chestnut Market
Department: Facilities & Maintenance
Location: Highland, NY / Multi-Site
Position Type: Full-Time | In-Person
Travel: Tri- State travel required

Company Overview

Chestnut Group is a trusted convenience retail brand, preferred fuels marketer, and exceptional place to work in the tri-state area. The privately held Company owns and operates gas stations and convenience stores under the Chestnut Market brand and is a preferred supplier for premium fuel flags including Shell, Exxon Mobil, and BP, among others. The Company continues to grow its retail footprint and is focused on creating and delivering exceptional people-first convenience with care – every experience, every time. Come join our growing and passionate retail operations team!

Position Summary

Chestnut Market is seeking an experienced Maintenance Manager to lead our maintenance team and oversee maintenance operations across multiple locations. This position will manage employees, coordinate maintenance requests and dispatching, develop preventative maintenance programs, and ensure work is completed safely, efficiently, and to company standards.

This is an in-person, field-focused position that requires regular travel and weekly field check-ins with the Maintenance team.

Key Responsibilities

Lead, manage, and develop the Maintenance team, including setting expectations and monitoring performance.
Conduct weekly field check-ins with maintenance employees to review workload, priorities, safety, and performance.
Manage daily maintenance requests, dispatching, scheduling, and work orders.
Develop, implement, and maintain maintenance platforms and programs across Chestnut locations.
Monitor work orders, response times, completion rates, and recurring maintenance issues.
Coordinate vendors, contractors, repairs, and facility service providers.
Partner with Store Managers and Area Supervisors to address maintenance and facility needs.
Ensure maintenance work follows company safety policies, OSHA requirements, and PPE standards.
Manage maintenance supplies, tools, equipment, and inventory.
Assist with maintenance budgeting, cost control, facility projects, and operational improvements.
Identify opportunities to improve maintenance processes, efficiency, and accountability.

Qualifications

Minimum 2 years of maintenance, facilities, or related management experience.
Previous experience managing and supervising employees required.
Demonstrated experience building and managing preventative maintenance programs.
Experience with maintenance dispatching, work-order systems, or CMMS platforms.
Multi-site retail, convenience store, restaurant, commercial, or facilities experience preferred.
Strong leadership, communication, organization, and problem-solving skills.
Ability to prioritize multiple requests and manage competing deadlines.
Valid driver's license and ability to travel between locations.
Proficiency with Microsoft Office and maintenance management systems.

Preferred Experience

CMMS / computerized maintenance management systems
Maintenance scheduling and dispatching
Preventative and corrective maintenance
Vendor and contractor management
General building maintenance
HVAC, electrical, plumbing, carpentry, or equipment maintenance
Maintenance KPI tracking and reporting
OSHA and workplace safety compliance

Physical & Work Environment

In-person position with regular travel to Chestnut Market locations.
Weekly field visits with the Maintenance team required.
Ability to work in active retail environments and varying indoor/outdoor conditions.
Ability to walk, stand, bend, climb stairs, and navigate store and facility environments.
Flexibility to respond to urgent maintenance needs when necessary, including late night and weekends.

Compensation & Benefits

Competitive salary
Medical, dental, and vision insurance
401k with company match
Paid time off and company holidays
Opportunities for growth and advancement
Mileage reimbursement, where applicable

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