Ice Cream Scooper

Description

Our Ice Cream Scoopers (Purveyor of Yum), create magical and memorable moments in Parlor for all guests.  Responsible for creating a positive guest experience by greeting guests, assisting with selection of handcrafted flavors and/or curated merchandise, answering questions, processing sales, and maintaining parlors.  

• Hourly 
• Tip eligible 

Key Responsibilities:

• Customer Service: Scoop, serve and engage guests by greeting guests, answering inquiries about our decadent flavors and offering personalized recommendations. Provide consistent and correct scoop sizes.  
• Sales & Transactions: Process sales, returns, and exchanges using the point of sale (POS) system.  Promote sales, loyalty programs, and upselling techniques. 
• Store Operations: Restock shelves, arrange merchandise, set up displays, maintain cleanliness, and perform inventory tasks such as receiving shipments. 
• Visual Merchandising: Ensure the store is visually appealing, organized, and well-stocked. 
• Loss Prevention: Follow safe work practices and security policies to prevent theft.
• Assist with other tasks as needed 

Requirements

•  Previous experience in retail or food service preferred 
• Flexible work schedules including weekends, holidays, days, and evenings. 
• Ability to operate POS 
• Basic math skills 
• Strong communication and customer service skills 
• Ability to stand, walk and lift moderate weights for extended periods 
• Ability to form in fast-paced environments