Computer Support Intern

Description

Position Summary

This paid internship offers a unique opportunity to work alongside experienced IT professionals and support a vibrant community of scholars from around the world. You’ll gain hands-on experience with a wide variety of technologies and play a key role in ensuring smooth day-to-day operations for our users

Requirements

Essential Job Duties

• Technical Support: Provide front-line support for desktop systems (Mac/

PC), mobile devices, networked printers, wireless connectivity, VPN clients,

email, and productivity software.

• Equipment Management: Assist with tracking IT equipment and

accurately logging support requests to maintain up-to-date records

• Physical Setup: Move and set up desktop computer equipment between

offices as needed, using a cart or manual lifting.

• Project Participation: Collaborate on IT projects and initiatives as

opportunities arise

• Documentation: Help create and update online support resources and

documentation for end users.

• Additional Tasks: Take on other duties as assigned to support the IT team’s

mission.

Minimum Qualifications

• Prior experience troubleshooting either Windows or Mac OS desktop

systems.

• Current undergraduate student (freshman, sophomore, or junior) enrolled

at an accredited institution

• Strong communication skills—both verbal and written.

• Problem-solving mindset and eagerness to learn new technologies.

• Reliable and organized, with the ability to manage multiple tasks and

requests.

Preferred Qualifications

• Available to work at least 8 hours per week during the academic year, within

standard business hours (8 AM–5 PM, weekdays).

• Able to start within one month of offer.

Why Join Us?

• Hands-on experience with a broad range of IT systems and software.

• Mentorship from experienced IT professionals.

• Flexible scheduling to accommodate your academic commitments.

• Opportunity for growth—internship may extend into the summer.

Working Conditions

• Ability to lift 40 pounds.
• Must be able to remain in a stationary position for prolonged periods of time.

The Institute for Advanced Study retains the right to change or assign other duties to this position at any time.

To perform this role successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

The hourly pay rate for this position is $20.

The Institute for Advanced Study is an Equal Opportunity Employer.