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Job Details: Job Location: The Family Center - Pueblo, CO, Position Type: Full Time, Education Level: High School, Salary Range: $17.22 - $17.22Hourly, Travel Percentage: Up to 25%, Job Shift: Day, Health Solutions is a premier wellness center focused on whole person care. With over 400 employees in Southern Colorado, you would be joining a mighty team of support and administrative staff, clinicians, physicians, nurses, and others in our efforts to improve the health and wellbeing of our community.We’re hiring full-time Support Staff to work at our Perry Hall facility.What You’ll Be DoingAs a member of the Support Staff, you would be working in a fast-paced behavioral healthcare and addiction recovery practice. Creating and sustaining positive, compassionate interactions with clients and co-workers, and providing high quality service will be central to the work you do. Your attention to detail and problem-solving skills will be important to your responsibilities.Specifically, the Support Staff member Provides exemplary customer service; Strong computer/technology skills Works hours that cover agency hours (hours may vary by location and programmatic needs); Covers front desk reception; Operates phones/phone system; Scans and uploads records to the electronic health record; Verifies client payer eligibility; Schedules client appointments as requested; Processes Release of Information requests; Process medical records Performance measures Processing report for review Balances cash drawer/box; Maintains client electronic health records as needed; Completes client phone enrollments; Completes other departments’ job requests as needed; Covers at various locations as assigned; Performs other duties as assigned by supervisor.What You’ll Like About Us Competitive pay. $17.22 an hour (Depends on education and related experience) Generous benefits package. For most positions, includes paid holidays, generous PTO, Subsidized YMCA membership, tuition reimbursement, and FSA Insurance: Medical, Dental, and Vision, with low deductibles. Also, Wellness benefits program available. EAP, LifeLock, Direct Path, Life and AD&D Retirement 403(b) with employer match up to 6% Additional Insurance: FSA, Voluntary Life, Sun Life Voluntary benefits School age childcare Employee recognition and celebrations Warm and friendly work environment in which staff respect and learn from one another Opportunities to serve our neighbors in Pueblo, Huerfano, and Las Animas Counties.Qualifications: What We’re Looking For—The Must-Haves High school diploma or GED equivalent One year of receptionist experience, including basic computer and keyboarding skills Excellent interpersonal relationship skills Demonstrated understanding of appropriate boundaries Demonstrated flexibility Colorado driver’s license and access to reliable transportation during work hours Must be able to travel to Trinidad & WalsenburgWhat We’d Like to See in You—The Nice-to-Haves Medical support experience Spanish language skills Ability to adapt to changes in technologyHealth Solutions expects all staff to Adapt to change in the workplace and use change as an opportunity for innovation and creativity; Take ownership of problems, brainstorm resolutions, use sound judgment in selecting solutions to problems, and then demonstrate consistent follow through; Possess the job knowledge and skills to perform the fundamental job functions, and willingly assume greater responsibility over time regarding the scope of work; Inspire and model collaborative teamwork; and Demonstrate accommodation, politeness, helpfulness, trust building, appropriate boundaries, and flexibility in customer service. Closing Date: 01/31/2027                              EOE, M/F
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