TITLE: Sales Support Specialist

LOCATION: Based in the Home Office in Raleigh, NC

REPORTS TO: Sales Accounting Manager

FLSA STATUS: Non-Exempt

SUMMARY: Will support Sales Specialists in day-to-day sales activities; work cooperatively with the team and other departments within the company; create and maintain positive relationships with customers, suppliers, and transportation; and maintain a positive, professional attitude and work environment.

RESPONSIBILITIES:

Accounting duties include
- Ownership of daily billing
- Monitoring and collecting for accounts receivable
- Monitoring and approval for accounts payable
- Monitoring and settling of open troubles
Managing freight invoices and working in the freight management system
Completing adjustments, as needed
Daily communication with customers, suppliers, and transportation
Assisting the assigned Sales Specialists, as needed
Managing purchase order, transfer entry, receiving, and invoicing
Conducting the month end closing process for the assigned Sales Specialists

KNOWLEDGE / SKILLS / ABILITIES:

Communicate positively through oral and written means
Successfully function within a multi-task environment
Accuracy and attention to detail
Strong working knowledge of Microsoft Outlook, Word, Excel, and Teams

EDUCATION / EXPERIENCE:

High School Diploma or GED required
At least one year sales support experience or two or more years of customer service experience preferred
Accounting / bookkeeping knowledge is preferred

WORK ENVIRONMENT:

Dynamic and fast-paced office environment

TRAVEL: Occasional travel to seasonal locations

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee may occasionally need to lift and / or move up to ten pounds
Specific vision abilities required by this job include close vision and ability to adjust focus
While performing the duties of this job, the employee regularly sits; uses hands to finger, handle, or feel; and talks or hears
The employee may frequently reach with hands and arms
The employee will stand and walk 50% - 75% of the time

CORE COMPETENCIES AND BEHAVIORS

Team Oriented

Works cooperatively and collaboratively with others
Is approachable and open to different opinions and feedback
Earns the confidence, trust, and respect of others

Communication

Communicates in an open and honest way
Builds consensus – solicits input and discusses options with people affected before making decisions
Keeps others informed, communicates expectations, and shares information
Listens actively to external and internal customers, while understanding others’ views and needs

Values Driven

Supports, promotes, and models the values of L&M (Service, Integrity, and Relationships)
Balances entrepreneurial spirit with the needs of others and the vision of the company
Shows a strong work ethic and commitment to L&M

Customer Focus

Treats customers as business partners
Listens actively to external and internal customers
Constantly looks for better ways to service customers

Employment with L&M is based upon skill, ability, education, and performance. L&M makes recruitment, employment, promotional and all other Human Resource decisions without regard to race, color, religion, national origin, age, sex, gender identity or expression, sexual orientation, pregnancy, childbirth and related conditions, including, but not limited to, lactation, disability, veteran status, genetic information, or any other class protected by state or local law.

L&M is committed to providing equal employment opportunities to all applicants, including individuals with disabilities. We provide reasonable accommodations, in accordance with applicable federal, state, and local laws, to enable qualified individuals with disabilities to participate in the application and interview process and, if hired, to perform the essential functions of the job and enjoy equal benefits and privileges of employment.

If you need a reasonable accommodation to search for a job opening, complete an application, or participate in the interview process, please contact us at careers@lmcompanies.com or (919) 875-4018 and let us know the nature of your request and your contact information. Requests for accommodation will be considered on an individualized basis.

Learn more about this Employer on their Career Site