Role: Associate Computer Operator – Junior IT Operations Support

Location: Fully onsite in Raleigh, North Carolina (Wake County).

Schedule: Monday through Friday, 8:00 AM – 5:00 PM.

Key Responsibilities & Environment:

Monitor and support the efficient functioning of computer hardware and systems.
Assist with shipping, receiving, inventory tracking, and asset management of IT equipment.
Assign systems and maintain accurate hardware and equipment records.
Provide basic troubleshooting and escalation support for hardware and system-related issues.
Maintain recording logs, documentation, and operational records.
Support security access processes and user setup activities.
Perform equipment maintenance and coordinate replacements as needed.
Work in a structured, customer-oriented, and detail-driven environment.
Operate independently while managing daily operational responsibilities.

Candidate Requirements:

Experience: 1–2 years of experience in IT support, computer operations, inventory coordination, or related technical support roles.

Technical Skills:

General knowledge of Windows operating systems
Basic understanding of computer hardware and peripheral equipment
Familiarity with inventory systems and asset tracking
Basic troubleshooting and technical support skills

Preferred Background:

Retail or customer service-oriented experience
Housing industry experience is a plus
Experience handling shipping and receiving processes

Core Competencies:

Strong attention to detail
Customer service mindset
Ability to work independently
Organizational and multitasking skills
Reliability and accountability

Opportunity for the Candidate:

The role provides hands-on experience with hardware management, system support, inventory processes, and day-to-day IT operations in a professional onsite environment.

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