DFS Operations Manager - San Francisco

Job Details: Job Location: DFS San Francisco - Rancho Cordova, CA, Position Type: Full Time, Education Level: CA, Salary Range: $85000.00 - $85000.00Salary/year, Travel Percentage: Multisite, Job Category: Management, Operations. People. Problem-Solving. Repeat.Are you someone who thrives in fast-paced environments, loves turning chaos into clarity, and enjoys leading teams to win every single day?As an Operations Manager, you’ll play a critical role in keeping our daily operations running efficiently while supporting our drivers, office teams, and customers. You’ll partner closely with the General Manager and leadership team to ensure service excellence, compliance, and a great employee experience. Role requires obtaining a DOT Medical Card DFS: Direct from Store (OMs drive to support teams and development)What You’ll Be Responsible ForDay-to-Day Operations Keep a pulse on on-road operations, monitoring routes, exceptions, and service performance throughout the day Support driver teams and customer service by troubleshooting issues, managing calls, and resolving delivery exceptions Ensure manifests, routing, dispatch, and check-ins are accurate, compliant, and on time Partner with the Router to optimize routes while staying within DOT regulations Review exceptions (reschedules, refunds, cancellations) and ensure everything is staged, labeled, and readyPeople Leadership Train, onboard, and support drivers and technicians so everyone understands the “why” behind the process Manage driver schedules based on forecasts and hours budgets Conduct performance reviews, provide feedback, and collaborate with HR on engagement and accountability Help build a culture where employees feel supported, informed, and set up for successProcess & Compliance Review payroll for accuracy and resolve discrepancies Ensure full compliance with check-in procedures, MARS cases, claims, and documentation Investigate freight and Sedgwick claims and drive timely resolution Maintain a clean, organized flow of paperwork, rosters, and daily recap reportingInventory & Facility Support Order office supplies, uniforms, and parts as needed Oversee inbound/outbound staging from Home Depot locations for seamless dispatchWho You’ll Collaborate With General Manager & Leadership Team – strategic planning and execution Router – daily dispatch and service optimization Recruiting & HR – staffing, engagement, development Safety, Training & OpEx Teams – continuous improvement and onboardingWhat We’re Looking For Strong operational leadership experience Proven ability to multitask, prioritize, and problem-solve Comfortable using data and metrics to drive decisions A people-first mindset with a passion for teamwork and accountabilityWhy Join Us?Because what you do matters. Every route you optimize, every team member you support, and every customer experience you have plays a role in our success. If you’re ready to lead, influence, and make an impact—we’d love to have you on our team Temco Logistics is an Equal Employment Opportunity Employer. All qualified applicants are eligible for consideration for employment without regard to disability, veteran status, or any other characteristics protected by law. Bilingual candidates are encouraged to apply. For a full list of the various benefits Temco Logistics offers visit: thd.co/temcobenefits ©2026 Temco Logistics Product Authority, LLC. All rights reserved.Qualifications: