Shift Manager - Victoria Gardens (Friday-Sunday)

Job Details: Job Location: Victoria Gardens - Rancho Cucamonga, CA, Position Type: Full Time, Education Level: High School, Salary Range: $23.00 - $26.00Hourly, Travel Percentage: None, Job Shift: Any, Job Category: Other, Job Purpose:- The Shift Manager at SELIG PARKING is responsible for overseeing the daily operations of parking facilities during assigned shifts. This role ensures efficient service delivery, manages staff, and maintains a high level of customer satisfaction while adhering to company policies and standards.Key Responsibilities:- Supervise and coordinate the activities of parking attendants and other staff members during shifts.- Ensure the smooth operation of parking facilities, including monitoring traffic flow and resolving any issues that arise.- Maintain accurate records of transactions and report any discrepancies; reporting weekly to property management.- Implement and enforce company policies, procedures, and safety regulations to ensure a secure environment for customers and staff.- Provide excellent customer service by addressing inquiries, complaints, and concerns in a professional manner.- Conduct regular inspections of parking facilities to ensure cleanliness and proper maintenance.- Assist in training new employees and provide ongoing support to existing staff, keeping all employees accountable.- Collaborate with management to develop strategies for improving service efficiency and customer satisfaction.Qualifications: Education:- High school diploma or equivalent is preferred.Required Experience:- Minimum of 2 years of experience in a supervisory or managerial role, preferably in a parking management or similar customer service-oriented industry.- Proven track record of effectively managing teams and operations in a fast-paced environment.- Experience in handling cash transactions and managing financial records.Required Skills and Abilities:- Strong leadership and team management skills, with the ability to train, motivate and guide a diverse team.- Excellent communication and interpersonal skills to effectively interact with guests and corporate office.- Proficient in using computer software and systems related to parking management and scheduling.- Strong problem-solving abilities and the capacity to make decisions quickly and efficiently.- Ability to work flexible hours, including evenings, weekends, and holidays, as required by the operational needs.- Detail-oriented with strong organizational skills to manage multiple tasks and priorities effectively.