Healthcare Administrative Coordinator

Healthcare Administrative Coordinator

Adult Services| Randolph, MA

Full-Time

If you thrive in an environment of collaboration, growth, and endless opportunities, look no further! May Institute is currently seeking a Healthcare Administrative Coordinator to support our Adult Services Division.

This hybrid position is based in Randolph, MA, with 80% of work time spent on-site at a program and 20% working from home. Periodic travel is required to support on-site training classes.

Why Join Us?

• Generous paid time off & your birthday as a holiday
• Medical, dental, and vision insurance
• Paid training and certification opportunities
• Tuition reimbursement & loan repayment assistance programs
• 403B retirement plan with employer match
• Compensation: $25-$28

What You’ll Do

Support the Adult Services Healthcare team with healthcare operations, primarily initial and recertification training for the Medication Administration Program (MAP) and related systems. Responsibilities include:

• Schedule MAP classes.
• Serve as a point of contact for courses and collaborate with participants’ managers to ensure attendance and compliance with course requirements.
• Prepare course registration rosters, verify student names and email addresses, and submit rosters to CDDER in a timely manner.
• Ensure resource packets are available and send welcome letters to participants.
• Help participants resolve login and access issues.
• Monitor student progress, provide updates to the MAP trainer, managers, and supervisors, and send reminders to students as needed.
• Run completion reports and share information from the dedication tool with managers and supervisors.
• Assist with post-course tasks in the Test Master Universe (TMU) system, including knowledge pretests and student registration for the knowledge test. Monitor students’ pretest progress as needed.
• Schedule medication administration tests through TMU and proctor the tests. Schedule virtual meetings as needed.

What You Bring

• High School Diploma or GED required.
• Prior direct experience as an administrative assistant, office assistant, secretary, or other clerical experience in a healthcare/human services treatment setting preferred.
• An understanding of the MAP program is preferred.
• Proficiency in MS Office (Excel, PowerPoint, Word).
• Strong organizational skills with the ability to multitask.
• Experience working with a variety of funding sources, including private health insurance.
• Excellent written and verbal communication skills.