Job DetailsLevel: ExperiencedJob Location: Rapid City, SD 57701Position Type: Full TimeEducation Level: Not SpecifiedJoining the team at The Hotel Alex Johnson in Rapid City, SD, offers a unique and enriching experience rooted in history and hospitality. Here's why you should consider being a part of our esteemed team:Historical Significance: Immerse yourself in the rich history of The Hotel Alex Johnson, a landmark deeply woven into the fabric of Rapid City's heritage.Central Location: Enjoy the convenience of working in the heart of downtown Rapid City, where you'll be at the center of the city's vibrant energy and attractions.Dining Discounts: Indulge in culinary delights with discounts at our food and beverage outlets, including Starbucks, whether during shifts or on days off.Variety of Outlets: Seize the opportunity to expand your skills and expertise by training and working in multiple outlets throughout the hotel, providing a diverse and dynamic work experience.Hilton Honors Benefits: Access exclusive perks through Hilton Honors, including discounts for team members, as well as for their family and friends, enhancing your stay and creating memorable experiences.Backed by LIV Hospitality: You'll thrive in your role with our comprehensive support and exclusive perks: Hotel Discounts: Enjoy reduced rates at LIV properties for your travels. Dining Deals: Get discounts on food and beverages at our outlets. WaTiki® Waterpark Passes: Enjoy family passes for WaTiki® Indoor Waterpark. Starbucks Offers: Buy one get one free at Liv Hospitality Starbucks. Juniper at Vertex Sky Bar Access: Experience Juniper at Vertex with complimentary access. AJ's Wicked Salon & Spa: Enjoy 10% off products and services. Gaming Benefits: Get $5 Free Play at Cadillac Jack's and Tin Lizzie Gaming Resort. Sol Vibe Discounts: Receive 20% off products and services at Sol Vibe.At The Hotel Alex Johnson, you'll not only be part of a renowned establishment with a rich legacy but also enjoy the benefits of a centrally located workplace, culinary discounts, diverse training opportunities, and Hilton Honors privileges, all contributing to a fulfilling and rewarding career journey. QualificationsResponsibilities Proven leadership experience in front of house, food and beverage, bar, or restaurant operations. Strong ability to lead, hire, train, schedule, and develop service staff to deliver excellent guest experiences. Excellent guest service skills with the ability to anticipate needs, resolve concerns quickly, and maintain a welcoming, professional atmosphere. Ability to manage day-to-day front of house operations within budgeted guidelines while maintaining high service standards. Knowledge of scheduling, labor management, and conflict resolution to ensure proper staffing during peak business periods. Experience maintaining quality, safety, sanitation, and compliance standards, including health regulations and liquor license requirements. Strong understanding of beverage service, including wines, spirits, beer, and cocktails, with the ability to support service standards and staff knowledge. Ability to oversee cash handling, guest check accuracy, credit card processing, voids, and complimentary items with attention to detail. Experience managing inventory, maintaining par levels, controlling costs, and supporting financial targets. Proficiency with Microsoft Office, point-of-sale systems, and hospitality software such as Agilysys, PEP, Paycom, or related platforms. Strong communication, leadership, delegation, and problem-solving skills with a team-focused management style. Ability to establish and uphold service standards, procedures, goals, and performance expectations. Guest-focused, service-minded, and current on hospitality trends and best practices. Degree, diploma, or equivalent experience in hospitality, food service management, or a related field preferred but not required. Must be flexible and able to perform additional duties as needed to support business demands.Other Qualifications: Must be 21 years of age Previous experience as a Bartender is preferred but not required Must possess excellent customer service and communication skills Must be able to communicate with guests to meet their immediate needs Previous money-handling and cash register experience is preferredBenefits for full-time Associates: Health / dental / vision / life 401k plan with 3% match after one year of employment Company-wide discounts on hotel rooms and restaurantsWe offer daily pay to all Associates through ZayZoon!!!An equal-opportunity employer
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