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Supv, Customer Contact

BHE (Berkshire Hathaway Energy)
Posted 2 months ago, valid for 10 days
Location

Reno, NV, US

Salary

$88,000 - $111,000 per year

Contract type

Full Time

By applying, a BHE (Berkshire Hathaway Energy) account will be created for you. BHE (Berkshire Hathaway Energy)'s Privacy Policy and Terms & Conditions will apply.

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Sonic Summary

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  • The position oversees and supervises contact center activities for NV Energy, managing processes related to company revenue and collections.
  • Candidates should have a minimum of 5 years of relevant experience in a supervisory role within a contact center environment.
  • The role involves regular interaction with regulators and auditors to ensure compliance with policies and legal requirements.
  • NV Energy offers a competitive salary, although the specific amount is not disclosed in the job description.
  • As an equal opportunity employer, NV Energy encourages all qualified applicants to apply without discrimination based on various protected categories.

Basic Purpose

Oversees and supervises contact center activities.  Manages processes that impact company revenue, write offs and credit and collections. Interacts with regulators and auditors on a regular basis. Ensures compliance with corporate policies and procedures, legal and regulatory requirements and generally accepted business practices.

 


NV Energy is looking for qualified people to join us in one of the premier energy companies in the West. Located in the fastest growing state in the United States, NV Energy provides electricity to 1.3 million customers throughout Nevada as well as a state tourist population exceeding 40 million annually. Among the many communities we serve are Las Vegas, Reno-Sparks, Henderson, Elko and South Lake Tahoe. We also provide natural gas to more than 155,000 citizens in the Reno-Sparks area.
NV Energy is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Employees must be able to perform the essential functions of the position, with or without an accommodation.



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By applying, a BHE (Berkshire Hathaway Energy) account will be created for you. BHE (Berkshire Hathaway Energy)'s Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.