Access to Healthcare Network (AHN) in Reno, Nevada is searching for a full-time Bilingual Health Resource Specialist who is ready to help individuals and families gain access to the healthcare resources they need most. This is more than a job. It's an opportunity to be a trusted guide, advocate, and resource for people navigating challenging healthcare situations.

If you're ready to build a meaningful career that makes a difference every day, we encourage you to apply today.

WHAT WE OFFER

Because the people who care for our community deserve exceptional support too. This full-time opportunity offers $21.63 per hour along with an exceptional benefits package that includes:

No-cost Employee Medical Insurance
No-cost Employee Vision Insurance
Employer-Contributed HSA ($35/month)
Dependent Care FSA
Affordable Dependent Coverage Options
Dental Insurance
Free Life Insurance
Free Long-Term Disability
Voluntary Ancillary Benefits
Work From Home Opportunities
4 Weeks Paid Time Off in Year One
14 Paid Holidays
Bereavement Leave
4 Weeks Paid Parental Leave
Tuition Assistance
Additional employee-focused benefits

WHAT WE'RE ALL ABOUT

Since 2006, Access to Healthcare Network (AHN) has been dedicated to improving healthcare access across Nevada through innovative solutions, meaningful partnerships, and compassionate care. As a mission-driven nonprofit, we believe strong relationships are the foundation of lasting change, whether supporting individuals and families, collaborating with healthcare partners, or developing programs that strengthen communities. Our team is united by a culture of respect, purpose, and service, where employees are encouraged to share ideas, make an impact, and grow professionally. If you're passionate about helping others and want to be part of a supportive, fast-paced organization that truly makes a difference, AHN is a place where your work can change lives every day.

WHAT WE'RE LOOKING FOR IN A BILINGUAL HEALTH RESOURCE SPECIALIST

High School Diploma or equivalent required
Minimum one (1) year of experience in a healthcare, social services, or patient services setting
Minimum one (1) year of general office experience, including data entry, filing, customer service, and document management
Minimum two (2) years of experience utilizing databases and software applications
Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint
Strong organization, time management, and attention-to-detail skills
Ability to communicate effectively with clients, providers, community partners, and staff
Ability to manage multiple priorities in a fast-paced environment
Working knowledge of office equipment and related troubleshooting
Basic IT proficiency
Ability to maintain HIPAA compliance and confidentiality
Ability to successfully pass a State of Nevada Screening
Willingness to participate in ongoing professional development

An Associate Degree (AA) is preferred. Experience with medical billing, insurance benefits, or patient coordination is highly valued.

DAY-TO-DAY

As a Bilingual Health Resource Specialist, your day will be filled with meaningful interactions and opportunities to make a difference. You will serve as a vital link between clients, healthcare providers, community organizations, and AHN programs by responding to inquiries, processing referrals, scheduling appointments, enrolling new members, and conducting program orientations. You'll help individuals understand eligibility requirements and available services, provide support for Ryan White Eligibility and Patient Care Services programs, monitor client participation, gather healthcare cost information, coordinate payment processing, maintain accurate records, and ensure compliance with HIPAA regulations. Throughout the day, you'll utilize systems such as RingCentral, Salesforce, CAREWare, RWISE, and Ramsell while collaborating with coworkers and community partners to ensure every client receives the highest level of service, support, and care.

WHAT YOUR SCHEDULE LOOKS LIKE

This is a full-time position working Monday through Friday from 8:00 AM to 5:00 PM. Schedule flexibility may occasionally be required based on departmental and organizational needs.

ADVANCE YOUR CAREER WHILE HELPING OTHERS

Apply today to join Access to Healthcare Network as a Health Resource Specialist. Our application process is quick, easy, and completely mobile-friendly, allowing you to take the first step toward a rewarding new career in just minutes.

Required to pass a background check through the State of Nevada

Learn more about this Employer on their Career Site