Practice Coordinator

Job DetailsJob Location: The ROW - Reno - Reno, NV 89503Position Type: Full TimeJob Shift: DayAt One to One Health, we prioritize personalized, high-quality care that advances the health and well-being of the communities we serve. This role is central to ensuring efficient, high-performing clinical operations as a Health Center Manager, overseeing daily workflows and supporting care teams to deliver coordinated, patient-centered services. The position requires strong organizational and leadership skills, attention to detail, and the ability to drive operational excellence in a dynamic, fast-paced environment. The ideal candidate is dependable, proactive, and committed to fostering a positive patient and staff experience while upholding the highest standards of quality, efficiency, and compassionate care. ESSENTIAL FUNCTIONS •    Responsible for the day-to-day staff scheduling, operations, and supervision of the assigned clinic and all its employees. Ensure staff is working productively and professionally. •    Responsible for ensuring the accuracy of time sheets and approving prior to payroll deadlines. •    Responsible for ensuring patient needs are met. Monitors patient feedback and leads the process of resolving complaints and service. •    Monitor patient through-put, wait times and satisfaction; implement/evaluate improvement projects as necessary. •    Responsible for the coordination of all clinical services including but not limited to patient access, scheduling, EMR management and supply management. •    Responsible for ensuring compliance with HIPAA. •    Serve as on-site resource to support patients, staff and providers and train new team members. •    Ensure that office facilities and equipment are well maintained. •    Communicate effectively and immediately to management regarding site and staff issues, including escalating staff patient or facility issues. •    Collaborate with clinical leaders on staff reviews, feedback and disciplinary action. •    Assist with other duties as assigned. REQUIRED SKILLS/KNOWLEDGE •    Strong communication skills, including active listening and empathy. •    Proficient in basic technology (Microsoft products, etc). •    Ability or willingness to learn basic Electronic Medical Record (EMR) systems. •    Ability to multi-task and work independently with excellent organizational skills.  •    Must possess a strong sense of professionalism •    Excellent organizational skills and attention to detail. •    Strong supervisory and leadership skills. •    Ability to read, write, and communicate the English language.  •    Ability to effectively communicate both orally and in writing  •    Ability to follow written or verbal step-by-step instructions  •    Ability to concentrate, think, and learn  •    Ability to hear, see, sit, stoop, kneel, crouch, reach, lift, push, and pull.    QualificationsQUALIFICATIONS/EXPERIENCE •    Highschool degree or equivalent required, Associates degree in related field preferred  •    Two years of medical office experience •    Working knowledge of outpatient clinic workflow and scheduling •    Willing to travel between multiple sites •    BLS Certified •    Active LPN or RN License preferred  •    At least two years of supervisory experience in a medical office, outpatient setting preferred.