The Opportunity

The Chief of Imaging Services is envisioned as the senior enterprise leader accountable for the clinical, operational, financial, and workforce performance of diagnostic imaging services across all sites and modalities. This role is intended to:

Provide unified leadership and strategic direction for Diagnostic Imaging services
Establish system-wide governance and clear decision rights for strategy, standards, and capital
Standardize performance management and reduce unwarranted variation while preserving necessary local customization
Strengthen quality, safety, access, and patient experience through common clinical and operational capabilities
Align enabling functions (analytics, informatics/PACS, workforce development, vendor/JV management) to support scale

Key Performance Outcomes

Improved patient access (time to appointment), reduced bottlenecks, and optimized capacity/utilization across sites and modalities
Standardized enterprise performance management (KPIs/dashboards) with reduced unwarranted variation in productivity, quality, and experience
Strengthened compliance and accreditation readiness across the imaging footprint
A cohesive capital and equipment lifecycle strategy that improves service reliability and aligns investment to volume and clinical need

Essential Functions

Imaging Operations: Capacity, throughput, utilization optimization; continuous performance improvement
Governance: System-wide committees/operating rhythm; decision rights for strategy, capital, standards
Regulatory Compliance: Accreditation, licensure/certification, ordering-provider compliance, imaging-specific monitoring
Radiologist Partnerships: Practice alignment, professional services sustainability, performance monitoring
Capital & Asset Lifecycle: Equipment strategy/standards, replacement planning, vendor performance/contract leverage
Technology Enablement: PACS/VNA modernization, interoperability/image sharing, Epic imaging workflow optimization
Analytics: Standardized operational and financial KPIs, dashboards, and decision support
Workforce Development: Retention/engagement, pipelines, career pathways, staffing model guidance
Patient Access & Scheduling: Centralized/standardized scheduling approaches and workflow standards
JV Partnerships: Performance management, partner operating rhythm, growth opportunity evaluation

Scope of Modalities

General Radiology / X-ray
CT
MRI
Ultrasound / Sonography
Mammography / Breast Imaging
Nuclear Medicine & PET
Interventional Radiology
Imaging Support Functions
Imaging Informatics / Systems Governance (PACS/VNA)

Note: Final scope and decision rights will be confirmed through the Clinical Imaging Services design work; non-imaging procedural areas (e.g., endoscopy) would be included only if explicitly assigned to Diagnostic Imaging governance.

QUALIFICATIONS

Bachelor’s degree in healthcare administration, business, nursing, radiologic sciences, or related field (or equivalent)
Master’s degree (MHA, MBA, MPH, MS) or equivalent advanced training (preferred)
Experience leading enterprise imaging informatics initiatives (PACS/VNA, image exchange, workflow optimization)
Experience with JV partnerships, outsourced imaging arrangements, and professional services alignment (preferred)
Lean/Six Sigma or comparable performance improvement training and demonstrated results (preferred)
Progressive leadership experience in diagnostic imaging operations across multiple sites/modalities
Demonstrated capability in enterprise performance management, change leadership, and standardization
Experience with regulatory, accreditation, and compliance requirements for imaging services
Proven financial acumen including capital planning, equipment lifecycle, and vendor/contract management
Ability to lead in a matrixed environment; effective partnering with physician leadership and cross-functional stakeholders

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Learn more about this Employer on their Career Site