Quality - QA Manager

Job Details: Job Location: Richlands Office - Richlands, VA 24641, Education Level: Not Specified, Salary Range: $45,000.00 - $55,000.00 Salary, Travel Percentage: Negligible,  Quality Assurance ManagerCreated:       September, 2025 Job ClassificationJob Type: Full-time     Location:   Richlands, VA        FLSA Status:   ExemptReports To:   Director of Manufacturing            Job SummaryThe Quality Assurance Mnaager oversees quality operations within crane manufacturing, including assembly, testing, calibration, final assembly, and shipping. This role ensures customer requirements are met efficiently while upholding Tadano’s Core Values: Safety, Quality, Efficiency, and Compliance. The position also serves as a key liaison with customers, addressing both immediate and long-term quality and service concerns. Key Responsibilities Develop, implement, and maintain quality standards for product development and manufacturing Act as the primary Quality Assurance resource for team members and department leads Lead problem identification, root cause analysis, and corrective/preventive action efforts Design and apply methods for process control, improvement, testing, and inspection Monitor and analyze supplier quality metrics Participate in internal and external quality audits Interface with suppliers and customers to resolve quality issues and implement corrective actions Create and deliver training materials and SOPs related to quality processes Manage calibration systems for measurement equipment Lead root cause problem-solving for key quality issues Provide manufacturing-level feedback based on customer input and quality trends Qualifications: Minimum 5 years of relevant experience Proficiency in reading manufacturing drawings and using measurement tools Demonstrated expertise in root cause problem-solving techniques Strong knowledge of inspection and control methods Ability to work under pressure and meet tight deadlines Proficiency in Microsoft Excel, Word, Outlook, and PowerPoint High attention to detail and ethical standards Proven ability to maintain confidentiality and represent the organization professionally Experience in staff management and developmentPreferred: Certification in Quality Management or related field Familiarity with assembly, welding, and fabrication processes Industry experience in heavy equipment, transportation, or automotive sectors Lean Manufacturing or Six Sigma experience Core Competencies Quality Assurance & Control Problem Solving & Root Cause Analysis Communication & Collaboration Process Improvement Customer Focus Ethical Conduct Leadership & Team Development Americans with Disabilities Act (ADA) Requirements This job operates in a professional office environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Affirmative Action/Equal Employment Opportunity (AAP/EEO) Statement Tadano provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.