Medical Patient Scheduler

Dermatology Associates of Virginia | Full-time

Help patients take the next step in their dermatological care. As a Medical Patient Scheduler (Scheduling Associate), you will provide friendly, empathetic phone service, coordinate appointments, and help patients resolve scheduling concerns.

What You’ll Do

Answer scheduling calls and book or reschedule consultations, surgeries, and spot checks.
Verify and update patient information and coordinate with offices for same-day, next-day, and work-in appointments.
Answer questions about services and resolve scheduling issues with patience and sound judgment.

What You’ll Bring

A high school diploma or GED.
Strong customer service, communication, organization, and computer skills.
The ability to multitask, work independently, and respond respectfully to patient concerns.

Preferred, not required: Call center experience; knowledge of medical terminology or healthcare; and knowledge of insurance benefits and pre-certification requirements.

Schedule and Work Setting

Full-time, office-based position. Typical hours are Monday–Thursday, 7:30 a.m.–5 p.m., and Friday, 7:30 a.m.–12:45 p.m. No travel is expected.

Applicants must be authorized to work in the United States.

Dermatology Associates of Virginia is an Equal Employment Opportunity (EEO) employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Learn more about this Employer on their Career Site