Sonic Summary

The A.C. Coy Company is seeking a help desk/IT Support Technician for a contract position located west of Pittsburgh, PA.
Candidates must have a minimum of 2-3 years of experience in a help desk or IT support role.
An associate's degree in business, MIS, or IT is preferred, but a high school diploma with equivalent experience is acceptable.
The role involves troubleshooting tickets and collaborating with project managers and the escalation team to resolve issues.
Salary details were not provided, but applicants must be U.S. citizens or green card holders.

Overview

Location: Onsite- West of Pittsburgh, PA

Job Type: Contract

Work Authorization: U.S. Citizen or Green Card

The A.C. Coy Company is currently hiring for a help desk/IT Support Technician.

Responsibilities

Minimum Requirements:

Associates degree in business, MIS or IT preferred; HS diploma with equivalent experience required
2-3 years’ experience as a help desk/IT Support technician
Demonstrated experience in client support and direct client communications
Ability to establish and maintain positive customer service
Excellent time management and organizational skills
Strong written and verbal communication abilities
Ability to work independently and collaboratively within a team

Learn more about this Employer on their Career Site