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Food & Beverage Supervisor

Granite State Gaming & Hospitality
Posted 5 days ago
Location

Rochester, NH, US

Salary

Competitive

Contract type

Full Time

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What You'll Expect

As a Food & Beverage Supervisor, you will help oversee the daily operations of the restaurant, ensuring smooth service, strong teamwork, and an excellent guest experience. You will work closely with the Food & Beverage Manager to support staff, maintain service standards, control costs, and achieve department goals. 


What You'll Do

  • Supervise daily operations, including servers, bartenders, food runners, and kitchen staff
  • Interview, hire, train, and develop team members
  • Lead by example and ensure guests receive exceptional service
  • Handle guest questions, concerns, and complaints professionally
  • Maintain a positive, professional, and team-oriented work environment
  • Ensure employees follow company policies, procedures, and safety standards
  • Assist with scheduling and controlling labor costs while minimizing overtime
  • Monitor inventory and assist with ordering food, beverages, and supplies
  • Help achieve sales, marketing, and quarterly department goals
  • Work with management to review financial performance and improve operations
  • Attend management meetings and assist with special projects as needed


What You'll Bring

  • At least 3 years of front-of-house supervisory experience in a high-volume restaurant
  • Strong leadership, communication, and listening skills
  • Excellent customer service and problem-solving abilities
  • Strong organizational skills and attention to detail
  • The ability to work independently and as part of a team
  • A positive attitude and a passion for developing and supporting others
  • Honesty, integrity, accountability, and professionalism
  • The ability to manage multiple tasks while maintaining high service standards


What We Require

  • Must be able to lift up to 50 lbs. and work in environments with loud noise, secondhand smoke, and varying temperatures

  • Flexible schedule including nights, weekends, and holidays
  • High school diploma, GED, or equivalent relevant experience
  • Ability to complete tasks efficiently and meet business expectations
  • Commitment to providing exceptional service to both guests and team members
  • Ability to understand department goals, manage labor and inventory, and contribute to overall restaurant profitability





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By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.