Dual Rate Poker Supervisor Full-Time

What You'll Expect

Poker Supervisors oversee assigned poker games while ensuring a safe, secure, and enjoyable gaming environment. This is a dual-rate position, working both as a Poker Supervisor and Poker Dealer. The role involves greeting and seating guests, supervising games, and dealing poker games as assigned, all while delivering exceptional guest service.

What You'll Do

• Provide exceptional guest service while maintaining a positive and professional attitude
• Greet, seat, and engage players in a friendly, entertaining manner
• Explain game rules and maintain a lively poker room atmosphere
• Oversee poker games to ensure compliance with policies, procedures, and internal controls
• Communicate effectively with the Poker Room Manager to support smooth operations
• Open and close games efficiently as needed
• Facilitate chip and currency exchanges and support dealers with required tools
• Deal and manage poker games according to established rules when required
• Make sound, timely decisions, especially in high-pressure situations
• Coach team members, conduct performance evaluations, and foster growth
• Complete required documentation accurately and on time
• Perform other duties as assigned

What You'll Bring

• Strong communication, listening, and interpersonal skills
• The ability to multitask and stay organized during busy periods
• Problem-solving and critical-thinking skills
• Cultural awareness and sensitivity when interacting with guests
• Strong math skills to calculate odds, probabilities, and payouts
• Manual dexterity to handle cards, chips, and equipment with precision
• A team-oriented mindset with a commitment to integrity and fairness
• Basic computer skills; Poker Atlas knowledge preferred

What We Require

• Minimum of 3 years of experience as a Poker Dealer
• Knowledge of casino games, rules, and procedures
• Ability to work independently while maintaining high performance standards
• Ability to complete tasks efficiently and accurately
• Commitment to teamwork, accountability, and guest satisfaction