Senior Field Service Technician

🌎 Join Xylem in the Global Mission to #LetsSolveWater!

At Xylem, we're helping solve the world's toughest water challenges through innovation, sustainability, and technology.

With more than 23,000 employees operating in over 150 countries, we develop solutions that move, treat, monitor, and protect the world's most important resource: water.

If you're looking for meaningful work where you can make a real impact every day, we'd love to hear from you.

🔧 Keep Critical Water Systems Running. Make an Impact Every Shift.

Senior Field Service Technician | Lemont, Illinois

Are you a mechanically inclined problem solver who enjoys working independently and taking ownership of critical operations?

We're looking for a Senior Field Service Technician to support water treatment operations at a major industrial customer site in Lemont, Illinois.

In this role, you'll be responsible for monitoring, maintaining, troubleshooting, and optimizing water treatment systems that are essential to the customer's daily operation. You'll work directly with pumps, motors, filtration systems, reverse osmosis equipment, and other water treatment technologies while playing a critical role in keeping operations running safely and efficiently.

💥 Why This Role Is Different

✅ Dedicated customer site with long-term equipment ownership

✅ Work independently with a high level of responsibility

✅ Exposure to industrial water treatment technologies

✅ Combination of maintenance, troubleshooting, operations, and customer support

✅ Personal Assigned Vehicle (PAV)

✅ Opportunity to support a major refinery operation

✅ Strong career advancement opportunities within Xylem

🛠 What You'll Be Doing

Water Treatment Operations

• Monitor and maintain 2 permanent water treatment systems at the customer site.
• Complete operational rounds, readings, inspections, and system checks.
• Record equipment performance data and operational information.
• Support daily water treatment operations and system reliability

Maintenance & Troubleshooting

• Replace cartridge filters and perform preventative maintenance activities.
• Troubleshoot pumps, motors, and light electrical issues.
• Support repair and maintenance activities on water treatment equipment.
• Perform mechanical maintenance tasks and equipment inspections.
• Assist with troubleshooting filtration and treatment systems.
• Help identify and resolve equipment performance issues.

🎯 What We're Looking For

Required Qualifications

• High School Diploma or equivalent.
• 2+ years of industrial, mechanical, maintenance, field service, or water treatment experience.
• Strong mechanical aptitude.
• Experience replacing motors, pumps, or rotating equipment A PLUS
• Basic electrical troubleshooting experience.
• Strong attention to detail.
• Ability to work independently with limited supervision.
• Strong commitment to workplace safety.
• Valid driver's license.

Preferred Qualifications

• Reverse Osmosis (RO) experience.
• Industrial water treatment experience.
• Pump maintenance and troubleshooting experience.
• Industrial maintenance experience.
• Water and wastewater treatment operations experience.

🧠 Skills That Will Help You Succeed

🔹 Mechanical troubleshooting

🔹 Pump maintenance

🔹 Motor replacement

🔹 Water treatment operations

🔹 Reverse Osmosis systems

🔹 Filtration systems

🔹 Industrial maintenance

🔹 Problem solving

🔹 Independent decision making

🔹 Safety leadership

🔹 Attention to detail

🔹 Documentation and reporting

🌟 What We Offer

✅ Competitive Compensation . ✅Compensation , the estimated pay rate for the position is $30 - 35 per hour, depending on skills and experience. Starting pay is determined by several factors, including relevant experience, technical expertise, certifications, and overall qualifications.

✅ Medical, Dental & Vision Coverage from day 1

✅ 401(k) with Company Match

✅ Paid Time Off

✅ Career Development Opportunities

✅ Company Vehicle Program

✅ Training & Professional Growth

✅ Employee Wellness Programs

✅ Xylem Watermark Volunteer Program

✅ Opportunity to work with industry-leading water treatment technologies

💧 Ready to Make an Impact?

If you're an experienced, mechanically inclined technician who enjoys working independently and keeping critical systems running, we'd love to meet you.

🌊 Apply today and help us #LetsSolveWater. 🌎💙

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. 

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation