VA Infrastructure Engineering & Operations (IE&O) – Incumbent Opportunities

At TISTA, you’ll do meaningful, mission‑driven work that improves lives alongside teammates you trust and leaders who are transparent and supportive. We invest in your learning and internal mobility so you can build a career that keeps advancing. We’re proud to serve and hire Veterans, and we put people first in everything we do.

TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Tuition Reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more!

Depending on the position, responsibilities may include:

• Supporting VA infrastructure engineering and operations activities.
• Collaborating with VA stakeholders, TISTA program teams, and technical and operational partners.
• Supporting service delivery, service management, engineering, operations, and business functions.
• Contributing to the design, implementation, operation, or continuous improvement of enterprise solutions.
• Supporting program requirements, documentation, reporting, risk management, and customer deliverables.
• Working across multidisciplinary teams to support successful program delivery.

Qualifications will vary by position. Candidates may have experience in one or more of the following areas:

• Federal government or Department of Veterans Affairs environments.
• Program or project management.
• Service delivery integration (SDI) and IT service management.
• Infrastructure or systems engineering.
• Cloud, telecommunications, or facilities engineering.
• Data center and site operations.
• DCIM, SQL, ETL, application or data support.
• FinOps, cost and usage analysis, or optimization.
• Business operations, agreements, billing, revenue, or labor controls.
• Technical writing, analysis, training, or organizational change support.
• These categories align with the recruiting skill families identified in your.

Education / Certifications

• Education, experience, and certification requirements will vary depending on the specific position.

Clearance: 

• Must be able to obtain and maintain the personnel suitability, credentials, system access, and training required per a Tier 4 / High Risk clearance.

Location: 

• Rockville, MD or Austin, TX.
• Onsite Requirements: In office a minimum of 2 days a week.
• Travel: As required per customer mission needs.