Customer Service Agent - North Carolina

What you’ll do

• Answer and place calls for clients in many industries, following each client’s script
• Take messages, schedule appointments, collect new customer details, and transfer calls
• Support customers through live chat, text, and email
• Keep accurate notes across multiple computer systems

What we’re looking for

• Clear, friendly communication, both spoken and written
• Patience and empathy, even when it gets busy
• Strong attention to detail and solid computer skills
• Ability to multitask in a fast-paced office
• Availability for at least one weekend shift required (Saturday or Sunday)

What you’ll get

• $15.00/hr starting pay, with a raise to $15.50/hr at 4 months
• Weekly performance bonuses starting at $2.75/hr, with the opportunity to earn more
• Weekly direct deposit
• Full-time and part-time schedules available
• Health, dental, and vision coverage (full-time)
• PTO you start earning on day one
• Childcare and gym membership reimbursement
• Free training and development courses
• Stability and room to grow with a company that has thrived for over five decades

Ready to join our team? Apply today.