Senior Operations General Manager

Stepping into a pivotal operational leadership capacity within an established professional services and production-focused environment, this role takes full day-to-day control of business operations. Reporting directly to the owner, the position is designed to protect margins, ensure strict delivery timelines, and maintain operational discipline across the organisation. The primary outcome is to drive high-output execution and streamline processes, effectively reducing owner involvement.

Working on a hybrid basis, this hands-on leadership position requires an experienced professional capable of managing line managers and overseeing sales execution independently. The role acts as the primary point of escalation for staff, human resources, and general operational matters, ensuring smooth business continuity and structured decision-making.

This opportunity is offered as a 3-month fixed-term contract with the potential to transition into a permanent position.

Key Responsibilities

• Run day-to-day business operations independently to maintain organisational momentum.
  

• Serve as the primary escalation point for line management, staff, human resources, and operational challenges.
  

• Manage line managers and oversee sales execution to align operational output with business goals.
  

• Protect profit margins, uphold delivery timelines, and enforce operational discipline across departments.
  

• Streamline internal workflows to reduce owner involvement to high-level strategic oversight.